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Unable to upload or download large files

  • 1.  Unable to upload or download large files

    Posted Jul 11, 2014 09:19 AM

    I have trying to upload and download files to the datastore. I get an IO error and NFC error. I have tested with small files (a few MBs) which work and large files (3 GBs) which fail. In the logs:

    


    
[   
:QuickInf:P: 9] 2014-07-11 10:08:45.865  'I/O error occurred.' : this most likely happened in low level C++ code (authdcnx.dll).

    
    

    

    The DebugView tool from Microsoft can be used to see (and record) C++ logging.
    

    Increasing client timeout setting to values > 2 minutes sometimes may help.
    

    


    
[   
:ShowErr :M: 6] 2014-07-11 10:08:45.912  Error: I/O error occurred.

    
    

    

    Stack Trace:
    

       at VirtualInfrastructure.Utils.Log.Trace(String, String, TraceType)
    

       at VpxClientCommon.Util.Dialogs.Trace(String, String, String, TraceType)
    

       at VpxClientCommon.Util.Dialogs.ShowError(IWin32Window, String, String)
    

       at VpxClientCommon.DatastoreBrowserClient.FileTransferProgressBar.EnterCompletionState(String)
    

       at VpxClientCommon.DatastoreBrowserClient.FileTransferProgressBar.EnterCompletion(Object, EventArgs)
    

    ...
    

       at System.Delegate.DynamicInvokeImpl(Object[])
    

       at VpxClientCommon.DatastoreBrowserClient.FileTransferProgressBar+<>c__DisplayClass9.<SafeInvoke>b__8(Object)
    

    ...
    

       at System.Windows.Forms.Application.Run()
    

    [viclient:SoapTran:W:19] 2014-07-11 10:10:34.114  Invoke 100 Finish WaitForUpdates on PropertyCollector:ha-property-collector [10.27.2.75] - Serial:0.000, Server:300.002
    

    Suppressed: VirtualInfrastructure.Soap.MethodInvocationSoapImpl: The request failed because the remote server '10.27.2.75' took too long to respond. (The command has timed out as the remote server is taking too long to respond.)
    

    [viclient:Error   :W:19] 2014-07-11 10:10:34.114  ConnectionError occurred while executing WFU
    

    VirtualInfrastructure.Exceptions.RequestTimedOut: The request failed because the remote server '10.27.2.75' took too long to respond. (The command has timed out as the remote server is taking too long to respond.)
    

       at VirtualInfrastructure.Soap.SoapServiceWrapper.DoInvokeSync(ManagedObject mo, MethodName methodName, Object[] parameters, Int32 timeoutSecs)
    

       at VirtualInfrastructure.Soap.SoapTransport.VirtualInfrastructure.Transport.InvokeMethod(ManagedObject mo, MethodName methodName, Object[] pars)
    

       at VirtualInfrastructure.ManagedObject.InvokeMethod(MethodName methodName, Object[] pars)
    

       at Vmomi.Core.PropertyCollector.WaitForUpdates(String version)
    

       at VirtualInfrastructure.Updates.PollerDispatcherImpl.ExecuteSingleWFU()
    

       at VirtualInfrastructure.Updates.PollerDispatcherImpl.PollWaitForUpdates()
    

    System.Net.WebException: The command has timed out as the remote server is taking too long to respond.
    

    

       --- End of inner exception stack trace ---
    

    [viclient:SoapTran:W:19] 2014-07-11 10:10:34.114  Invoke 103 Start CancelWaitForUpdates on PropertyCollector:ha-property-collector [10.27.2.75]. [operationID:61F98B5D-00000067][Caller: VirtualInfrastructure.Updates.PollerDispatcherImpl.PollWaitForUpdates]
    

    [viclient:SrvMsg  :W:19] 2014-07-11 10:10:34.114  RMI Request Vmomi.Core.PropertyCollector.CancelWaitForUpdates - 103
    

    [viclient:QuickInf:W:19] 2014-07-11 10:10:34.114  WaitForUpdates Version = 33
    

    [viclient:SoapTran:W:19] 2014-07-11 10:10:34.114  Invoke 104 Start WaitForUpdates on PropertyCollector:ha-property-collector [10.27.2.75]. [operationID:61F98B5D-00000068]
    

    [viclient:SrvMsg  :W:19] 2014-07-11 10:10:34.114  RMI Request Vmomi.Core.PropertyCollector.WaitForUpdates - 104
    

    <version>33</version>
    

    [viclient:SoapTran:P:26] 2014-07-11 10:10:34.129  Invoke 103 Finish CancelWaitForUpdates on PropertyCollector:ha-property-collector [10.27.2.75] - Serial:0.000, Server:000.007
    

    


    
[   
:PerfInfo:P:20] 2014-07-11 10:12:15.842  [Hndl:GDI=347][Hndl:User=347][Hndl:Kernel=1257][Mem:WS=140627968 (134.11 MB)][Mem:VirtualUsed=515313664 (491.44 MB)][Mem:PrivateUsed=109654016 (104.57 MB)][Mem:NETUsed=15493696 (14.78 MB)][Mem:PF=109654016 (104.57 MB)][Mem:PagedUsed=748768 (731.22 KB)][Mem:NonPagedUsed=174608 (170.52 KB)][CPU:Threads=30][CPU:Total=00:00:49.1247149][CPU:User=00:00:25.9897666][CPU:Kernel=00:00:23.1349483]

    
    

    

    [viclient:SoapTran:M: 6] 2014-07-11 10:13:26.369  Invoke 105 Start Destroy on PropertyFilter:session[df694bc5-675c-d1a0-f580-d25e6dc5593c]523150d5-94e4-abf3-467f-5859835ca9be [10.27.2.75]. [operationID:61F98B5D-00000069][Caller: VirtualInfrastructure.Updates.PollerDispatcherImpl.RemoveAssociatedFilters]
    

    [viclient:SrvMsg  :M: 6] 2014-07-11 10:13:26.369  RMI Request Vmomi.Core.PropertyCollector+Filter.Destroy - 105
    

    [viclient:SoapTran:P:17] 2014-07-11 10:13:26.385  Invoke 105 Finish Destroy on PropertyFilter:session[df694bc5-675c-d1a0-f580-d25e6dc5593c]523150d5-94e4-abf3-467f-5859835ca9be [10.27.2.75] - Serial:0.000, Server:000.011
    

    [viclient:SoapTran:W:19] 2014-07-11 10:14:34.105  Invoke 104 Finish WaitForUpdates on PropertyCollector:ha-property-collector [10.27.2.75] - Serial:0.001, Server:239.976
    

    [viclient:QuickInf:W:19] 2014-07-11 10:14:34.105  WaitForUpdates Version = 35
    

    [viclient:SoapTran:W:19] 2014-07-11 10:14:34.105  Invoke 106 Start WaitForUpdates on PropertyCollector:ha-property-collector [10.27.2.75]. [operationID:61F98B5D-0000006A]
    

    [viclient:SrvMsg  :W:19] 2014-07-11 10:14:34.105  RMI Request Vmomi.Core.PropertyCollector.WaitForUpdates - 106
    

    <version>35</version>