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unable to install non-critical patches to a host (vSphere7)

tserreyn

tserreynAug 25, 2021 09:07 PM

  • 1.  unable to install non-critical patches to a host (vSphere7)

    Posted Jul 12, 2021 01:01 PM

    Hello 

     

    This is my first post on this VMTN forum so apologies if this is in the wrong place.

    I need some advice please.

    I’ve tried installing the updates for a host in the cluster but the non-critical host patches baseline still says non-compliant. There are 7 updates with the status of missing:

     

    davelogan_0-1626094190376.png

     

    With the exception of the second one they all appear to be the same thing (intel-nvme: intel NVME driver with VMD Technology) but different versions.

     

    No matter how many time I stage and remediate them (with the host in maintenance mode) it wont do it. its installed other non critical patches with out issue.

     

    Is it that its trying to install different versions of the same thing? I found some information about how to add or remove a patch from a base line, but I don’t think ive got access to do that and don’t want to change a base line if its going to effect every host with that base line attached.

    My understanding is that it should have installed the latest patch then marked the others as obsoleted?

     

    I hope this makes sense, I'm quite new to VMware as you can probably tell!

     

    thank you in advance.

     


    David



  • 2.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Jul 13, 2021 09:27 AM

    Hi David 

    Do you see any error when running the remediation or does it just complete.

    You could check the update log on one of the esxi host to see if there are any errors. You can enabled the ssh service on the host and either use ssh to connect and view the log on the host itself or use something like winscp to copy the log off the host. The log should be located under /var/log/esxupdate.log.

     



  • 3.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Jul 13, 2021 04:18 PM

    hiya, thanks for the reply,

     

    No, no errors the remediation process seems to complete ok. I have looked at the log file as you suggested and cant see any errors but I could be missing something.

    I have attached the log file just in case



  • 4.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Jul 13, 2021 07:20 PM

    Hi David 

    Had a quick look at the log file and all I can see is that each of the VIBS are being added but then after each add there is a debug saying that the VIB is being replaced and removed.

    DEBUG: VIBs {'INT_bootbank_intel-nvme-vmd_2.6.1.1001-1OEM.700.1.0.15843807'} replacing VIB INT_bootbank_iavmd_2.7.0.1157-1OEM.700.1.0.15843807, removing them from ImageProfile (Updated) ESXi-7.0U1c-17325551-standard

    I haven't seen this issue before, might need to open a support case or someone else might have seen this error before. 



  • 5.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Jul 14, 2021 08:26 AM

    Hiya,

    Thank you for looking, very much obliged. Ill open a support case for it, and post any solution I can find here for future ref.

     

     

     

    thanks

     

    David



  • 6.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Jul 14, 2021 09:36 AM

    Grand sorry wasn't of more help but if support come back with a fix would be interesting to see what the issue was. 



  • 7.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Jul 23, 2021 11:37 AM

    Hi Dave, I have a similar issue and wondered if you got a solution - thanks



  • 8.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Jul 23, 2021 11:55 AM

    Hello,

     

    In the end, after discussing with my colleague, we detached the baseline as it was just non critical patches that didnt apply to our hardware.

    Sorry that's probably not a lot of help to you.



  • 9.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Aug 03, 2021 11:47 AM

    I got the problem here:

    Updates / host patches do not install - VMware Technology Network VMTN

    I smell VMware cluster**bleep**up again.
    I shure will open a ticket.



  • 10.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Aug 03, 2021 12:05 PM

    thank you for sharing I will keep an eye on your other post, I would be interested to know what it was.



  • 11.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Aug 10, 2021 06:14 PM

    I'm having the same issue with these Intel patches.



  • 12.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Aug 25, 2021 09:07 PM

    ditto here.  No solution to date.



  • 13.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Aug 26, 2021 06:54 AM

      
    Have a look at my topic regarding the issue. 
    https://communities.vmware.com/t5/VMware-vSphere-Discussions/Updates-host-patches-do-not-install/td-p/2860502

    You can install the patch that is the latest version manually and then you are fine.

    Or as  wrote it should be possible to install that patch/ that patches creating a single patch baseline for that patch and apply that baseline to the hosts.

    Nevertheless I would have expected the patches autoinstalled by the vcsa.



  • 14.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Oct 13, 2021 09:50 PM

    I found this to still be a problem with vSphere 7 update 3. If you install 7u3 before installing the Intel 2.6.1 driver then the custom baseline with the single driver trick no longer works. No issues using the same trick on 7u2d though. Anyone else experience the same thing?



  • 15.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Oct 13, 2021 10:26 PM

    Yes , experiencing the same issue after the vsphere 7 update 3 upgrade. Any luck resolving?



  • 16.  RE: unable to install non-critical patches to a host (vSphere7)

    Posted Oct 13, 2021 10:53 PM

    Not yet. Just discovered the issue today. Came back here hoping someone has a solution involving 7u3.