VMware vSphere

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  • 1.  Unable to Activate VCenter Essentials License on ESXI Host

    Posted Mar 17, 2021 12:59 AM

    Hey all, I am unable to activate my newly purchased ESXI VCenter essentials.  I have a C220M5 with the following specs but VCenter absolutely will nto let me activate it.

    The created license with serial key XXXXX cannot be assigned to the chosen asset

    • Hypervisor:VMware ESXi, 6.7.0, 14320388
    • Model:UCSC-C220-M5SX
    • Processor Type:Intel(R) Xeon(R) Gold 5118 CPU @ 2.30GHz
    • Logical Processors:48
    • NICs:4
    • Virtual Machines:8

    Does anyone have any idea what I can do to debug this? I have checked logs and support seems to not exist.



  • 2.  RE: Unable to Activate VCenter Essentials License on ESXI Host

    Broadcom Employee
    Posted Mar 17, 2021 01:32 AM

    Hi Nick

    What do you mean "support doesn't exist"? What did support tell you?



  • 3.  RE: Unable to Activate VCenter Essentials License on ESXI Host

    Posted Mar 17, 2021 01:37 AM

    The version of essentials that I got, the roughly $500 one on the website, does not appear to include support, and I cannot find anywhere on the website that will allow me to contact support. Do you have a phone number I can call?



  • 4.  RE: Unable to Activate VCenter Essentials License on ESXI Host

    Posted Mar 17, 2021 02:05 AM

    Hello.
    You should log in to My vmware (free registration) and enter request support

    The vSphere Essentials Kit licenses includes 6 CPU licenses of vSphere Essentials (for 3 ESXi servers with up to 2 processors each) and 1 license for vCenter Server Essentials.

    License 6 can only be used for VMware vSphere versions 6.0, 6.5 and 6.7.

    License 7 can only be used for VMware vSphere versions 7.X.

    Please show the licenses tab you have in the vCenter server

    Capture the screenshot and put it in the post, cover the keys.

     



  • 5.  RE: Unable to Activate VCenter Essentials License on ESXI Host

    Posted Mar 17, 2021 02:12 AM

    It is VCenter 7.0.1 and ESXI 6.7 (I do not believe there is an ESXI 7?)

     

    nickartman_0-1615946944983.png

    nickartman_1-1615947005137.png

    nickartman_2-1615947074720.png

     



  • 6.  RE: Unable to Activate VCenter Essentials License on ESXI Host

    Posted Mar 17, 2021 02:25 AM

    Looks like there is an ESXI 7, however it must be fairly recent because I know I have installed VCenter 7 on ESXI 6.7 before and licensed succesfully



  • 7.  RE: Unable to Activate VCenter Essentials License on ESXI Host

    Posted Mar 17, 2021 02:37 AM

    Hello.
    vCenter server Essentials can only manage up to 3 ESXi host of the same version.


    If you have a vCenter server Essentials with version 7.0 you cannot assign license to an ESXi host with version 6.7.

    In the vcenter server Essentials there must be 2 licenses entered attached demo image.