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  • 1.  showing wrong status

    Posted Aug 01, 2009 04:01 PM
    Hi,

    I installed 4 agents.
    The agent which is in hyperic server host is working fine.
    For other agents, showing always down status for all services in them.
    How to solve this?

    Thanks,
    Rajamani


  • 2.  RE: showing wrong status

    Posted Aug 02, 2009 10:00 AM
    In most cases this happens when the clocks on the HQ server host and the
    client hosts are not synchronized. You might want to check that.

    HTH.

    Cheers, Bjoern



  • 3.  RE: showing wrong status

    Posted Aug 04, 2009 02:42 PM
    Thank you so much.
    There is 2 hours time diff there between hosts.

    Is there any other way, without changing the clocks in the hosts,
    can we solve the false status issue?

    Thanks,
    Rajamani


  • 4.  RE: showing wrong status

    Posted Aug 05, 2009 01:43 PM
    can anybody help?


  • 5.  RE: showing wrong status

    Posted Aug 05, 2009 06:09 PM
    Maybe causing the agent to assume a different time zone (with the offset
    of 2 hours) would do the trick. But this is just a wild guess.

    Cheers, Bjoern



  • 6.  RE: showing wrong status

    Posted Aug 06, 2009 12:16 PM
    how to do this?


  • 7.  RE: showing wrong status

    Posted Aug 07, 2009 03:04 PM
    how can we change the time setting for agent?


  • 8.  RE: showing wrong status

    Posted Aug 07, 2009 05:17 PM
    I just did test what I proposed and it doesn't work. At least for me.

    My idea was to make the Java runtime think the BIOS time is not the
    local time of Berlin, Germany, but of Moscow, Russia. If that would have
    worked the Java Runtime should now (19:00 CET, ignoring daylight saving
    for a second) have printed out a GMT time of 16:00 instead of 18:00,
    because when it's 19:00 in Moscow it's 16:00 in London (GMT). And you
    would have had your 2 hour time shift.

    BTW: Why are your clocks 2 hours off?

    Cheers, Bjoern