ESXi

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  • 1.  Random restarts

    Posted Dec 10, 2009 09:42 PM

    My ESXi 4.0 box restarts randomly. Is there a way to tell why it's happening? Is there a log that would indicate if the box just abruptly lost power? Would it indicate that it had a fatal error but was able to reboot instead of get stuck at that purple screen?

    Is there ever a need to reinstall ESXi? Could it be corrupt in some way?

    I had issues a while back where I got a purple crash screen after the system had been powered up for a few hours. I think that issue has been solved now. Although the memory modules were physically fine (checked by memtest), they seem to be incompatible with the motherboard. After replacing them I haven't seen purple screen in weeks.



  • 2.  RE: Random restarts

    Posted Dec 11, 2009 04:44 AM

    Hello,

    Can you run the esxsupport command to get the ESX logs?

    Regards,

    Aravind K



  • 3.  RE: Random restarts

    Posted Dec 11, 2009 05:57 AM

    I've heard of the esxsupport mode before, but I've never run it. Which logs are you looking for?

    No, I haven't noticed anything odd with them.

    One thing I forgot to mention before. In the vSphere Client under Events I see a list of events for "User root@127.0.0.1 logged in" "User root logged out". There's no activity on my part the coincides with these entries.

    Is that normal?

    http://imgur.com/p8NfJ.jpg



  • 4.  RE: Random restarts

    Posted Dec 11, 2009 06:55 AM

    Please refer the article below. This may help you to run the esxsupport to gather all the logs.

    http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1008524

    Regards,

    Aravind K

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  • 5.  RE: Random restarts

    Posted Dec 11, 2009 07:45 AM

    The article said to go to File then Export to export the diagnostic logs.

    I have a folder now with a bunch of log files in it. Is this what you're looking for? How should I get them to you?



  • 6.  RE: Random restarts

    Posted Dec 12, 2009 10:51 AM

    Yes. You can zip the folder and upload it here. I will study the logs to see if it was helpful in isolating the issue.

    Regards,

    Aravind K

    If you find this or any other answer useful please consider awarding points by marking the answer correct or helpful



  • 7.  RE: Random restarts

    Posted Dec 11, 2009 04:46 AM

    Also are the VMs misbehaving under any circumstances?

    Regards,

    Aravind K