ESXi

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  • 1.  Purple screen of death intermittently appears

    Posted May 25, 2022 03:33 AM
      |   view attached
    Hey everyone,
    purple screen of death appears intermittently
    DiskDump: FAILED: Timeout
    No file Configured to dump data.
    No port for remote debugger. Server Dell PowerEdge R430, 8CPU Intel Xeon CPU E5-2620 v4 2.10Ghz. Memory 32 GB VMware ESXI-6.7.0-8169922
    For 3 years, the server stopped like this 5 times, it happened 1 time per year, it happened 1 time per month.
    Installed Windows server 2012(64-bit)
     

    Staurus_0-1653456300857.jpeg

     



     



  • 2.  RE: Purple screen of death intermittently appears

    Posted May 25, 2022 05:23 AM

    I suggest that you apply FW Upgrade to the Poweredge as also update your ESXi to 6.7u3 Latest.  Keep in mind that vSphere 6 goes EOS on 10/15/2022.

    Without a screenshot of the PSOD or the dump nobody can help you.

    Regards,
    Joerg



  • 3.  RE: Purple screen of death intermittently appears

    Broadcom Employee
    Posted May 25, 2022 07:53 AM

    Hi ,

    according to internal research it is most likely something wrong with USB - so the USB controller or USB stick/sdcard. Alternatively could be faulty CPU or memory.

    Your hardware vendor should further investigate here. If you need an official statement/verification or more precise details, I'd suggest raising a SR. (Because it's not possible without Engineering checking the crashdump)

    Regards,
    Patrik