ProLiant DL380 Gen10 / Product ID / Q8D81A - Server reboot Vcenter then services not start up

[christian25]

Need assistance issue cannot login to Vcenter & even SSH in Vcenter server. Needed to access the vsphere to maintain the vm.  Please give us a process or instruction on to restore.

[georgiesd3]

Could you attach the voot log of vCenter VM?

[christian25]

will requesting it to the end user and send it here for your review.

[christian25]

Hi please see exported logs for your kind review

Attachment(s)

vmwarelog10.txt   309 KB 1 version

vmwarelog08.txt   333 KB 1 version

vmwarelog12.txt   597 KB 1 version

vmwarelog13.txt   494 KB 1 version

vmwarelog09.txt   570 KB 1 version

vmwarelog.txt   321 KB 1 version

vmwarelog11.txt   323 KB 1 version

[williambishop]

The log would be best, but meanwhile, vpxd service fails to start (83113) (vmware.com)  The VMware VirtualCenter Server service fails to start on the VMware vCenter Server Appliance 6.0 and reports the error: Failed to discover license service endpoint (2125738)

[christian25]

Will provide this to our technical to check on this will update you once applying this resolution 

 

[christian25]

Hi william,

Uploaded the logs files. For your kind review

 

Thank you

[a_p_]

Please verify that the DNS resolution works (forward and reverse) by running:

nslookup <vcenter-ip-address>

This command should return the vCenter Server's FQDN.

If that's the case, verify that none of the certificates have expired. See https://kb.vmware.com/s/article/82332

André

[christian25]

Hi can we request a procedure on how to archived logs or sosreport on the server. So we requesting it on the customer user end