Problema Backup with Acronis in Vmware esxi

[wxtux]

Hello partners

I have a issue when I try to backup a VM in ESxi. This is the problem

Error al acceder al disco duro '[Principal] Hades/Hades_2-000004.vmdk'.

Información adicional:

--------------------

Código de error: 23

Módulo: 83

Información de línea: c61573f663f5da1e

Campos:

Mensaje: Error al acceder al disco duro '[Principal] Hades/Hades_2-000004.vmdk'.

--------------------

Código de error: 94

Módulo: 83

Información de línea: c61573f663f5d930

Campos:

Mensaje: Error al abrir el archivo de los datos sin procesar del disco duro '[Principal] Hades/Hades_2-000004.vmdk'.

--------------------

Código de error: 208

Módulo: 83

Información de línea: c61573f663f5d784

Campos: code : 1

Mensaje: VMware_VDDK: Unknown error

--------------------

it shoew me,  that the Software Acronis can't acccess to the hard drive vmdk.

One virtual Disk is format thick and other is format Thin.

Thanks for the help

[tayfundeger]

There is a snapshot on the virtual machine named Hades. Some backup programs may give an error while there is a snapshot on the virtual machine. Can you delete Snapshot and try again?

[wxtux]

hello man

Thanks for the help, that its correct

For the record Acronis Backup for VMware: How to Remove Old Snapshots and Disks (Clean-up Virtual Appliance After Failure) | Knowledge …

This article answered my question

[a_p_]

According to the file name "...-000004.vmdk", your VM has active snapshots. Unless you keep them by intention, please consider to delete them from the Snapshot Manager, and then try the backup again.

André