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  • 1.  Please bring back VMware!

    Posted Jul 15, 2024 06:59 PM

    Broadcom's injestion of VMware has to be the biggest debacle I can remember in 30 years in IT and 20 as a VMware customer.  It has been over two months since the migration of support to Broadcom.com yet the support site is still unuseable short of being able to b!tch on these forums. 

    I still have no entitlements and no ability to download software which was all good right before this migration.  Whenever I try to go to the VMware support page it links me back to the old vmware site which links me to this awesome customer support notification.. circle of madness

    Starting approximately Sunday, May 5, 2024, at 7:30 p.m. (PDT), VMware customers should use the Broadcom Support Portal for all of their self-service licensing and support needs.


    If you are an End User Computing (EUC) customer, please refer to this knowledge base article for information regarding system and tool migration to EUC hosted systems.

    Please bring back VMware! I'm sure nobody at Broadcom even monitors these forums but at least I got to b!tch!



  • 2.  RE: Please bring back VMware!

    Posted Jul 16, 2024 06:10 PM

    I feel it, man!

    Eat the subscription model, fine fine... Deal with a more convoluted ticketing system, sure, whatever.

    But, we need that self-service basic functionality back!

    I can't even go to the old forums so LucD can do my job anymore!

    Is LucD even here anymore?




  • 3.  RE: Please bring back VMware!

    Posted Jul 17, 2024 08:57 AM

    I have spent significantly more time trying to figure out how to access my software/support on this stupid new site than it would have taken to do the actual IT work 3 times




  • 4.  RE: Please bring back VMware!

    Posted Jul 17, 2024 08:58 AM

    I agree with you and you are not the only one..

    I feel so stupid trying to get my vmware license keys and download products from Broadcom portal.

    No way to obtain the Site ID for workstation products and the transition has been managed very badly.

    I wonder to know how to get back to vmware portal now.

    Please!!