ESXi

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  • 1.  Pink screen crash - Exception 14 in wolrd

    Posted Mar 01, 2017 07:50 PM

    Hello,

    My server has a vmware esxi 5.5 with 9 datastore,

    One of them have 9 TB, So last weekend I added one more disc (1 TB) in my storage to rebuild my raid 5.

    After the second day I got the pink screen crash (attached) . Exception 14 in wolrd.

    I´m not sure, but mybe is memory problem.Does anyone know mean the error?

    Thanks



  • 2.  RE: Pink screen crash - Exception 14 in wolrd

    Posted Mar 01, 2017 08:00 PM

    Have a look at this KB article, https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2052368

    And especially at this bit: "megasas_reset_fusion" which you can also find in your PSOD information.

    It looks like an issue in the driver for the storage controller.

    PS. the P in PSOD stands for Purple, not pink :smileywink:



  • 3.  RE: Pink screen crash - Exception 14 in wolrd
    Best Answer

    Posted Mar 01, 2017 08:01 PM

    Based in your print screen, looks like the PSOD was caused by the MegaRAID SAS driver, and the recommended action is upgrade the driver according with the following VMware KB article: ESXi 5.x host fails with a purple diagnostic screen when using LSI MegaRAID SAS Driver (2052368) | VMware KB

    I recommend you upgrade the MegaRAID SAS firmware as well.



  • 4.  RE: Pink screen crash - Exception 14 in wolrd

    Posted Mar 02, 2017 05:05 AM