vSphere Hypervisor

 View Only
  • 1.  No network support after virtualisation

    Posted May 11, 2015 06:46 AM

    Hi all,

    I converted via VMWare vCenter Converter a physical Windows Server 2008 server system (it was DELL PE T620) to a VM within ESXi 5.5.0.
    I noticed after this virtualisiation process that virtual NIC has been not bound correctly.
    The device manager in the virtual system reports under the section Network adapters / Intel PRO/1000 MT Network Connection:

    "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)."

    The installation of VMWare tools could not resolve this problem. Quite the contary, VMWare tools coused an other issue. The mouse control in the VM has been additionally disabled.

    Question:
    Do I need special VMWare drivers for virtual NIC / mouse control?

    Is it required to change some settings in the configuration of this VM within vSphere Client?

    Best Regards

    Mariusz



  • 2.  RE: No network support after virtualisation

    Posted May 11, 2015 07:49 AM

    Hello Mariusz,

    Windows 2008 should contain the basic the Intel E1000(e) NIC drivers. However it is possible that there is now some conflict between the driver version that was installed and the one that is present in the current Virtual environment. A few things you could do is:

    • Uninstall all available Intel NIC Drivers from the Add&Remove Programs menu in the Guest OS
    • Better option in my opinion: Change the NIC driver to vmxnet3 in the vCenter, but beware you'll lose all the NIC settings that way - make sure to note them down before you do this.
    • Mouse control might again be conflicting with the driver that is already present from the physical guest OS. Check for all HID compliant devices and all devices under Mice tree and remove them.

    Good luck!



  • 3.  RE: No network support after virtualisation

    Posted May 11, 2015 08:50 AM

    Hi,

    indeed I found Intel Utility which has been seemingly installed on the physical host.

    I removed this software, but the NIC issue could not be resolved.

    I'm getting the same drive error (Code 39) regardless of NIC type. I tested it with E1000, VMXNET 2, VMXNET 3.

    The mouse control issue could be resolved. I uninstalled the mouse driver from VMWare tools package and the mouse works now.


    But...

    What can I do in addition in order to fix the NIC problem? It's very strange.


    Regards

    Mariusz



  • 4.  RE: No network support after virtualisation

    Posted May 11, 2015 09:55 AM

    Hi there,

    can you please try removing all available NIC drivers again, this time with "remove drivers" checkbox checked as well? Also check for any hidden NIC drivers that might be present in the Device Manager and remove them as well.



  • 5.  RE: No network support after virtualisation

    Posted May 11, 2015 10:32 AM

    Ok, I did it.

    I removed all network adapter incl. drivers (device manager), I removed VMWare tools, I removed Intel utility,

    and then I restarted the VM

    Then I shut down the VM,  I added in the VM config 3x new NICs E1000, vmxnet2, vmxnet2 and powered on the VM.

    The initialisation of NICs failed (please see attached files).



  • 6.  RE: No network support after virtualisation

    Posted May 11, 2015 01:06 PM

    I tested it on several ESXi hosts 5.0.0 and 5.5.0. I'm getting on each system the same errors.

    I send now the complete view with hidden devices.