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  • 1.  Licensing issue

    Posted Nov 10, 2022 05:20 PM

    This is not a technical issue, only licensing and I have opened a ticket with licensing support but have not heard back yet so I'm grasping at straws here. Obviously there is no licensing community and of course this question doesn't belong on a tech forum.

    I purchased a vSphere license. I accidentally registered it on a different account that does not have a procurement function therefore I can't release that key so I can register it on the correct account. Kinda odd that on the same account I can register new keys but not release them or even see them.

    I'm assuming I'll have to patiently wait for licensing support to get back to me, yes?

  • 2.  RE: Licensing issue
    Best Answer

    Posted Nov 11, 2022 05:12 PM

    This was resolved by VMware licensing support