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Install vCenter v6.7 fails (relase 9232925)

vmtraining

vmtrainingFeb 10, 2020 09:44 AM

  • 1.  Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 13, 2018 09:00 AM

    Hello community,

    I trying to install from cero (I was a problem updating) vCenter v6.7 last release (9232925) but, in the second stage at 60% crash with the message:

    Error: VMware VirtualCenter failed firstboot. The instalation of vCenter Server failed due to an internal error.

    Resolution: Please serach for these symptoms in the VMware Knowledge.....

    I try to retry, but the error still there...

    Error: A problem ocurred during setup. Services might not be working as expected.

    I was download the logs....But I don't undertand the logs.... are attached in this post... please can some one help me?

    PS. I trying to install without DNS Server with a static IP address.



  • 2.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 13, 2018 10:00 AM

    hello , the DNS server must be in place before you tackle the installation , and you have to configure all the necessary recordes ( esxi , psc , vcenter ) .



  • 3.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 13, 2018 11:59 AM

    Thanks AuobSouihei,

    I thonk that it's not mandatory to has DNS if you put a static IP ¿right? I always install my vCenters without DNS Server (I have 3 vCenters).... or this feacture (DNS) it's mandatory for v6.7?

    Thanks for all.



  • 4.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 13, 2018 12:13 PM

    Hi EnriquePianna ,

    In my experience the DNS is mandatory, you can check the topic DNS Requirements for the vCenter Server Appliance and Platform Services Controller Appliance from the guide:” https://docs.vmware.com/en/VMware-vSphere/6.7/vsphere-vcenter-server-67-installation-guide.pdf” .

    I strongly suggest you set up a DNS server in your environment, it does not need a big amount of resources  ( 1 vcpu & 1GB RAM ).



  • 5.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 16, 2018 05:50 AM

    Hi, thanks for your anwer.... what's programs do you use to make a DNS server?



  • 6.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 16, 2018 06:30 AM

    Hi, you can use Windows Server and install DNS services/feature.

    Cheers,

    mulcas



  • 7.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 13, 2018 01:42 PM

    I'm having this problems since vCenter Appliance 6.0. You must set an DNS Host entry (forward and reverse, not only forward).

    Then it should work (in my cases it was like this).



  • 8.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 13, 2018 03:21 PM

    yeh, all VMware product   from vsphere to vcloud for SP require the DNS records



  • 9.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 14, 2018 02:53 AM

    Hi Enrique,

    Since vSphere 6.0, DNS is mandatory for VCSA installations. If you don't have any DNS service (Due to a LAB or something like that), just use google DNS (8.8.8.8) to pass the installation, then replace it based on your needs.

    Cheers,

    mulcas 



  • 10.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 15, 2018 01:46 AM

    This suggestion is not going to work as the vCSA installer will attempt to look itself up during installation and first boot. If it cannot resolve its own records it will fail. Google's DNS servers will be of no use to you in this process. If you're using a lab, your solution is to build DNS. DNS is considered core, basic infrastructure without which not many things work--including vCenter. And if you cannot provide DNS, don't attempt to install vCenter Server.



  • 11.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 16, 2018 05:54 AM

    Hello Mulcas,

    Thanks for your answer, I tryed to put DNS 8.8.8.8 but not worked.... :smileysad:

    I always was installed vCenter whitout DNS (version 6.0 and 6.5) without problems, I don't undertand why not with 6.7 version..... :smileysad:

    Thanks.



  • 12.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Aug 16, 2018 12:50 PM

    EnriquePinana​ I said that public DNS will not work. And as of 6.0, DNS has been a requirement. Somehow you made it work although it shouldn't have. There are many ways to provide DNS, Microsoft only being one. For a 1 x 1 configuration you could even build a Zentyal box that has DNS plus other functions.



  • 13.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Feb 10, 2020 09:32 AM

    I solved that!

    I was recovering a backup on a new server in the lab and don't have a DNS server.

    The problem is that VCenter looks for itself in the DNS server, so if you don't have one (or you are using google DNS), the VCenter installation takes long time and then "Error"

    Solution:

    Enable ssh when you install VCenter, then after stage1, connect via ssh , run shell and edit "vi" hosts file

    vi /etc/hosts

    then add this line:

    192.168.xxx.xxx photon-machine.vsphere.local

    Thats the IP address of your vcenter, and the default name and domain.

    Then it will find itself without a DNS server and the installation will finish.



  • 14.  RE: Install vCenter v6.7 fails (relase 9232925)

    Broadcom Employee
    Posted Feb 10, 2020 09:44 AM

    Moderator: Moved to vCenter Server



  • 15.  RE: Install vCenter v6.7 fails (relase 9232925)

    Posted Feb 10, 2020 10:10 AM

    Hi,

    To resolve this issue:

    VMware Knowledge Base

    ARomeo