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Initial config proxy certificate error

  • 1.  Initial config proxy certificate error

    Posted Oct 30, 2020 12:34 AM

    Hi! I'm trying to install skyline 2.6 but I keep getting a proxy certificate error.

    I tried Network connectivity fails but it didn't solve my issue.

     

    I could configure the proxy in the :5480 console without issues but there is no way to configure it in the wizard. Any ideas? Any way to bypass certificate trust validation?

     

    Error:

    Could not connect successfully! Please try again - Test failed - Couldn't perform test registration due to: UploadException: Failed to upload due to exception >>> HttpRequestException: Certificate is not trusted >>> CertificateException: Certificate is not trusted. This connection cannot continue >>> ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target >>> SunCertPathBuilderException: unable to find valid certification path to requested target

     

    Thanks



  • 2.  RE: Initial config proxy certificate error

    Broadcom Employee
    Posted Oct 30, 2020 01:29 AM

    linxandrewmoore​,

     

    Welcome to Skyline Communities!!!.

     

    Thank you for confirming, that you have attempted the steps as listed in Network connectivity fails

    Please confirm if there are any firewall rules, which might be blocking access to vcsa.vmware.com.

     

    Kindly share the contact details by using the below link to further assist.

    Smartsheet Forms



  • 3.  RE: Initial config proxy certificate error

    Posted Nov 09, 2020 07:31 PM

    Hi Srikanth, I work with lucas and I've been assisting him.
    We are using a transparent proxy on a mgmt network with no internet access, other vms configured with the same proxy can reach (for example) dockerhub or google 
    The proxy has no certificate configured, so the steps detailed here https://communities.vmware.com/t5/Skyline-Community-Discussions/Network-connectivity-fails/m-p/2747059 have no utility. 

    We can get to the proxy and check it's functionality.
    Also, if the proxy is configured via VAMI (or 5480 it checks almost instantly) but still we can not go on.

    Please let us know.

    Warm regards



  • 4.  RE: Initial config proxy certificate error

    Broadcom Employee
    Posted Nov 12, 2020 12:22 AM

     ,

    Please configure proxy from Skyline Collector UI.

    1.Open a web browser and enter the URL for the Skyline Collector(https://skyline_collector_ip_address_or_fqdn)
    2.Enter the user name admin and associated password.
    3.Configure Proxy and perform test connectivity

    If the connectivity fails, log into the Skyline Collector VM console using root and associated password from webclient.
    Execute the below command and share the result

    curl -v telnet://vcsa.vmware.com:443 -x http://proxyserver:port -I -k -u username:password.

    Kindly share the contact details via the below link so that we can connect to further troubleshoot

    https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3

     



  • 5.  RE: Initial config proxy certificate error

    Posted Nov 12, 2020 01:26 PM

    Hi there! Thank you for your reply.

    Unfortunately I'm still getting the same error:

    lucasbernadsky_1-1605187242669.pnglucasbernadsky_2-1605187481178.png

     

    Admin interface proxy works fine and can download updates succesfully.

    I think I will contact GSS and open a SR



  • 6.  RE: Initial config proxy certificate error

    Posted Nov 19, 2020 10:26 PM

    I am facing this same issue, did you get anywhere with GSS on this?



  • 7.  RE: Initial config proxy certificate error

    Broadcom Employee
    Posted Nov 19, 2020 10:52 PM

    ,

    Welcome to Skyline Communities !!!

    Kindly confirm if you are also using Proxy? Share the output from the below command

    curl -v https://vcsa.vmware.com:443 -x http://proxyserver:port -I -k -u username:password.

    Also, share the contact details via the below link so that we can connect to further troubleshoot

    https://app.smartsheet.com/b/form/9e31b64730f2419ba2aa50f6c72e66a3

     

     



  • 8.  RE: Initial config proxy certificate error

    Posted Nov 20, 2020 10:54 PM

    We are currently working on it.
     will share the results.

    Just to know, do you have a transparent proxy?




  • 9.  RE: Initial config proxy certificate error
    Best Answer

    Posted Dec 14, 2020 03:59 PM

    We solved this by accepting the proxy's certificate on java trust store.

    Will try to post on my blog.




  • 10.  RE: Initial config proxy certificate error

    Posted Dec 15, 2020 04:37 PM

    Hi  

    I'm eager to know if the last response on this thread helps you too.

    Awaiting your response.

    Regards,
    Eddie



  • 11.  RE: Initial config proxy certificate error

    Posted Jan 04, 2021 09:29 PM

    Sorry for the late reply on this.

    I was able to get connection working after a couple of tries and recycle of appliance.

    Not sure as to the full resolution, but my connectors are up and running without issue.



  • 12.  RE: Initial config proxy certificate error

    Posted Nov 12, 2021 02:51 PM

    For me this was a DNS issue.  I was able to login to the shell with the admin account and add a DNS entry to the network config file.

    Example: DNS=8.8.8.8 

    Configuring Network Interfaces · VMware Photon OS 3.0 Documentation