Information gathering and alerting

[amilak_hyperic]

Hi all,

I'm testing the HQ E eval. I just saw that generating an alert is slow in HQ.
E.g
I have defined availability alert on NTP server on one of my linux box. When I stop the NTP, the detection time and the alert generating is sometimes after the incident occur.
How can I fine tune this.
It seems like the HQ detect and generate the alert in 5 min times gap. How can I reduce it.

Does the HQ has a capacity to detect service unavailability sooner it occur..?

Please I really appreciate the help.

Thanks a lot in advance

[excowboy]

Hi,

it depends on the collection interval you have configured (which is 10 min for the NTP availability). You may start and reduce the interval to 5 or 2 min and check if it makes any difference. Another parameter is your alert definition. How is you current alert alert setup ?

Cheers,
Mirko

[amilak_hyperic]

Hi

Thanks for the reply. I was bit out..

Anyway how can I set it to lower value?? I could not do it yet. Please help me to set it.

Thanks

[amilak_hyperic]

OK
I found it and testing.
My purpose is I need HQ to report / alert the moment a service or an application' status matches the alert condition.

But seems it alert after some delay of the incident.

Still trying...

Thanks & Regards

[excowboy]

Hi,

it would be helpful if you could provide a screenshot of your alert definition.

Cheers,
Mirko

[admin]

Set the collection interval to a lower setting by either of the following.

1- For Individual resource
Navigate to resources Monitor page
Select the 'Metric Data' mini tab
Select checkbox of metric and set its interval at bottom of the page

2- Globally for all Resources of that type
Navigate to Administration -Monitoring Defaults
Select resource in questions
Select checkbox of metric and set its interval at bottom of the page

The lowest value is 1 minute.