We have a company that hosts one of our virtual machines on their ESX 3.5 infrastructure. We are moving away from them and asked them to send us a clone of the virtual machine so we can import it on our infrastructure.
They've done this, but after putting the VM into the datastore on a new ESX 4i server, we receive the following message:
Failed to open disk scsi0:0: Unsupported and/or invalid disk type 2.
Did you forget to import the disk first? Unable to create virtual
SCSI device for scsi0:0, '/vmfs/volumes/{path to the VM}/{VM name}.vmdk'
I suspect that they've used a version of VMware converter that's older than the virtual machine hardware (version 7) that's used in vSphere / ESX 4i. I thought I'd be able to right-click the virtual machine once it's been imported and select 'Upgrade Hardware', but that's not on the menu when you right-click the VM.
I need to sort it out this weekend, so can't get the consultancy firm to do anything in the next couple of days. Can I use any command lines on the ESX 4i server to upgrade the hardware? Could I even install the latest version of VMware Converter (4.0.1?) and run the conversion again by using the VM files that I have?