VMware Workstation

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  • 1.  I can't download the VMware Workstation 26H1 update

    Posted 29 days ago

    I'm currently having trouble downloading any Broadcom products. When I click the download button, it redirects me to a form where I have to fill in my information. I accept the terms, but then it gets stuck in a loop where I have to click the download button again, and the whole process repeats itself without me ever getting the executable file.

    Has this happened to anyone else?



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  • 2.  RE: I can't download the VMware Workstation 26H1 update

    Posted 29 days ago

    Back in the day, it appeared to do that. However, the suggestion to be in a loop, was just wrong. The solution was to sign out and sign in again and then it worked (or something similar in an illogical way).

    The other thing is that did it accept your typing for information? VMware is not globally available for download and thus it is sensitive for the information. In this case, there should be an error message somewhere, which is not perhaps the case security-wise.




  • 3.  RE: I can't download the VMware Workstation 26H1 update

    Posted 27 days ago

    Oh yes! The exact same thing happens to me. I have now tried repeatedly for two days and I'm stuck in the same loop as you describe.

    I have tried this on tree different laptops on both Windows and Linux with Chrome, Firefox and Edge and I always end up in the same loop.

    I have also tried to only use ascii characters in the form and keep it simple as suggested by RaSystemlord, but no difference.

    Any help on this is greatly appreciated.

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  • 4.  RE: I can't download the VMware Workstation 26H1 update

    Posted 27 days ago

    I did the entire process for a new user on a different internet browser and it worked. I was able to Download the latest version of Workstation Pro for Windows.

    However, the process was pretty obscure:

    - you need to somehow get into the page where they give instructions of the download
    - then you need to click "Downloading Workstation Pro" on this documentation-look-a-like page
    - then somewhere there you need to click "My Downloads" and it gives "for free products click HERE" link

    ... somewhere there it says "a second verification is required"

    ... and there you fill in address & company & stuff (I also gave something to State/Province which isn't real information in here). Be careful with your country, while Preview somehow is showing the wrong country, worked though.

    - then you get the actual Download Page, but you cannot select Terms nor Download icon
    - you have to actually READ the Terms and Conditions (or rather Download them) and then you can click the Download icon, when you go back somehow

    I hope this explains, but writing a real PDF out from this would be a better approach.

    ---

    If you don't mind - I wouldn't do any of this, but use Google. It is a FREE product anyhow ... yes, I know, to explain what FREE means in software business is a A4 page explanation.




  • 5.  RE: I can't download the VMware Workstation 26H1 update

    Posted 26 days ago

    Same here. The download didn't seem to work. It told me that I didn't have any entilements. Eventually, I found a direct download link on the internet. But it also took me me quite a while to figure out that I actually had to click on the terms and conditions to activate the download. The whole process took me almost 2 hours. Installing VirtualBox including the download took me less than a minute!

    I'm a teacher at a vocational school and technical college. I'm going to switch to VirtualBox I think. Less hassle for my students and less work for me.

    A final recommendation: If you use vibe coding for your website, at least use humans for testing!

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  • 6.  RE: I can't download the VMware Workstation 26H1 update

    Posted 26 days ago

    @Markus Schweizer There are no longer "entitlements" for Workstation as they don't sell any more licenses for it.

    It might be easier for your students if you download the installation media and store it on a local server rather than having each student have to go to Broadcom to download it. There's no licenses that need to be obtained or installed.

    I do agree that Broadcom could make this a lot easier for users. But they're not very good at dealing with no-charge software -- you can thank their lawyers and management for that. 



    ------------------------------
    Paul Rockwell (technogeezer)
    vExpert 2026 (3x)
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  • 7.  RE: I can't download the VMware Workstation 26H1 update

    Posted 26 days ago

    Their 'support' is abominable. Just spent 20 minutes 'chutting' w/  'Verdi'      - here it is, so far !!!!!   

    Chat header image
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    Support
    BOT
    1:16 PM

    Welcome!
    This chatbot supports English and Japanese

    You are interacting with an AI-powered bot. Do not enter any personal or confidential information. Kindly review the source citations and independently verify responses before taking action.

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    AI搭載のボットと対話していることをご注意ください。個人情報や機密情報は入力しないでください。行動を起こす前に、出典をよく確認し、回答内容を独自に検証してください。

    Welcome to Broadcom Virtual Assistant. How can I help you today? Broadcom 仮想アシスタントへようこそ。本日はどのようなご用件でしょうか?
    You
    1:17 PM
    VMWare Workstation Pro user manual
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    Support
    BOT
    1:17 PM

    You can find the user manual and documentation for VMware Workstation Pro at the official VMware Workstation Documentation page [1].

    Was this information helpful?


    Was this information helpful?
    You
    1:18 PM
    👎
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    Support
    BOT
    1:18 PM

    I am sorry that the information provided wasn't helpful. Could you please let me know what was missing or incorrect? I would be happy to try and help you further.

    You
    1:19 PM
    how to download VMWare Workstation Pro user manual ?
    AvatarAvatar
    Support
    BOT
    1:19 PM

    To download the VMware Workstation Pro user manual, you can access the PDF directly through the technical documentation site [2]. You can also browse the full documentation and additional resources at the VMware Workstation Documentation portal [1].

    Was this information helpful?


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    You
    1:20 PM
    👎
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    Support
    BOT
    1:20 PM

    I am sorry that the information provided still didn't help. Would you like to be connected to support for further assistance?

    You
    1:21 PM
    how to download COMPLETE VMWare Workstation Pro user manual ?
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    Support
    BOT
    1:21 PM

    To download the documentation for VMware Workstation Pro, you can visit the official Workstation Documentation Site [1]. This portal provides comprehensive guides and manuals for the product [2].

    Since you are looking for a complete manual and the previous links did not meet your needs, would you like me to connect you with support for further assistance?


    Was this information helpful?
    You
    1:21 PM
    yes
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    Support
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    1:22 PM

    To connect you with the appropriate support team, I'll need to verify your email address first.

    Email Address Verification
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    1:22 PM

    A verification code has been sent to phuchyew2@hotmail.com Please check your inbox.

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    1:23 PM
    To continue, please select the division your request belongs to:
    You
    1:23 PM
    Broadcom Software
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    1:23 PM

    Would you like to create a support case or connect with a customer representative for help with your request?

    You
    1:24 PM
    connect with a customer representative
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    Support
    BOT
    1:24 PM

    I understand you're looking for the complete manual. I'll connect you with support for further assistance.

    Please wait a moment while we connect you to the next available Customer Care Representative

    Verdie joined - 1:24 PM
    Verdie
    1:25 PM

    Hi, Thank you for contacting Broadcom Customer Care chat.  My name is Verdie.  How may I assist you?

    You
    1:25 PM
    how to download COMPLETE VMWare Workstation Pro user manual ?
    Verdie
    1:26 PM

    May I have your email address?

    You
    1:26 PM
    I have installed VMWare workstation and Windows XP and cannot: 1. find/access a browser othe phuchyew2@hotmail.com
    You
    1:28 PM
    other than what is IN Windows XP ISO, which is 20 yrs old. And, I need to also install the TOOLS into the machine
    Verdie
    1:29 PM

    XP is no longer available.  

    You
    1:29 PM
    and 2. I'm not certain that I have access to internet
    OK; I just installed it 1 hour ago
    You
    1:32 PM
    I'm running Win 11 latest rev; downloaded VMWare Pro; downloaded WinXP ISO; brought it INTO VMWare and it runs fine
    Get me somebody who knows WTF they're talking about
    You
    1:33 PM
    Hello ???
    Verdie
    1:34 PM

    I am sorry I am not sure how to help you. We no longer support older versions.  Without a valid contract I will be unable to get you access to our technical support team.  Please contact our community support portal.  

    You
    1:35 PM
    Let's start again Ding Dong.
    I am running Windows 11
    You
    1:36 PM
    I need the USER Manual for Workstation Pro
    Verdie
    1:37 PM

    Thank you for the update.  Please contact are Community forum for assistance with your questions.  Here is the URL.  https://community.broadcom.com/homehttps://community.broadcom.com/home

    Verdie
    1:40 PM

    I am sorry.  The only thing I have is an article on how to install Workstation.  Per your conversation, you have already done that.  Without a valid / active contract, you will need to contact the Community form.

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  • 8.  RE: I can't download the VMware Workstation 26H1 update

    Posted 26 days ago

    Not surprising that you encountered this response.  Broadcom doesn't provide technical support of any kind for the Desktop Hypervisor products (Workstation or Fusion). I'm surprised that they entertained the question at all. (they will entertain talking to a Customer Care representative about difficulties with your account and being unable to download software found in the free software area). 

    This forum is the only avenue for support of Workstation other than tech notes and on-lline documentation. See the sections "Is technical support available" and "How can I get help if I run into issues?" in the FAQ: .https://www.vmware.com/docs/desktop-hypervisor-faqs

    FYI you can get a PDF user manual for Workstation Pro from the following link to Broadcom's TechDocs site:

    https://techdocs.broadcom.com/us/en/vmware-cis/desktop-hypervisors/workstation-pro/26H1.html

    There's a button there to download a PDF. 

    Note that the TechDocs site has documentation for Workstation 17.0 (actually 17.6.x), 25H2, and 26H1. Documentation for versions earlier than 17.0 is no longer available from Broadcom.



    ------------------------------
    Paul Rockwell (technogeezer)
    vExpert 2026 (3x)
    ------------------------------



  • 9.  RE: I can't download the VMware Workstation 26H1 update

    Posted 26 days ago

    "I'm a teacher at a vocational school and technical college. ... Less hassle for my students and less work for me."

    There is no hassle if you teach your student to use Google Search. For me, Techspot was the first entry outside Broadcom for VMware Workstation Pro Download ... there are numerous others.

    ... or you do what Technogeezer suggested to have a central point for all the Downloads ... this is what I have ALWAYS done, even for my own use alone. This IS the security and stability approach for ALL software.

    As for creating a Company Download Site ... that is very easy, even with Notepad - the tool doesn't matter. They are just being very, very lazy.




  • 10.  RE: I can't download the VMware Workstation 26H1 update

    Posted 26 days ago

    If you are working with XP or older OS, look into 86box.

    https://86box.net/

    Should be an interesting exercise in educational environments and works

    well with older OS'.