Hello,
I try to update / upgrade our standalone ESXi (installable) 4.0 and 3.5 hosts but while trying to download patches i get an error saying "an error has occurred. Download failed".
After searching for this error I found a hint to modify file settings.config. I added proxy server and port but no effort, error remains.
Checking for some logging I found following entry in AppData\Local\VMware\VIU\logs\viu-6.log:
2010-01-25 22:26:59.511 inf: Downloading from depot: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml.
2010-01-25 22:26:59.511 msg: Downloading from url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.511 inf: Using proxy: dest-wpc1:80
2010-01-25 22:26:59.714 err: Managed utils HTTP download temp file failed: The remote server returned an error: (407) Proxy Authentication Required. Failure details: System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
at System.Net.WebClient.DownloadFile(Uri address, String fileName)
at Integrity.HostUpdate20.ManagedUtilsImpl.HttpDownloadTempFile(String url, String* file)
2010-01-25 22:26:59.714 msg: Utils wrapper HTTP download with temp file failed : There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml Failure details: Integrity.HostUpdate20.ManagedHostUpdateException: There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
at Integrity.HostUpdate20.ManagedUtilsImpl.HttpDownloadTempFile(String url, String* file)
at Integrity.HostUpdate20.UtilsWrapper.HttpDownloadTempFile(UtilsWrapper* , basic_string<char\,std::char_traits<char>\,std::allocator<char> >* url, basic_string<char\,std::char_traits<char>\,std::allocator<char> >* file)
2010-01-25 22:26:59.714 msg: download file error, retring: There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.730 msg: Downloading from url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.730 inf: Using proxy: dest-wpc1:80
2010-01-25 22:26:59.730 err: Managed utils HTTP download temp file failed: The remote server returned an error: (407) Proxy Authentication Required. Failure details: System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
at System.Net.WebClient.DownloadFile(Uri address, String fileName)
at Integrity.HostUpdate20.ManagedUtilsImpl.HttpDownloadTempFile(String url, String* file)
2010-01-25 22:26:59.730 msg: Utils wrapper HTTP download with temp file failed : There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml Failure details: Integrity.HostUpdate20.ManagedHostUpdateException: There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
at Integrity.HostUpdate20.ManagedUtilsImpl.HttpDownloadTempFile(String url, String* file)
at Integrity.HostUpdate20.UtilsWrapper.HttpDownloadTempFile(UtilsWrapper* , basic_string<char\,std::char_traits<char>\,std::allocator<char> >* url, basic_string<char\,std::char_traits<char>\,std::allocator<char> >* file)
2010-01-25 22:26:59.730 msg: download file error, retring: There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.730 msg: Downloading from url: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.730 inf: Using proxy: dest-wpc1:80
2010-01-25 22:26:59.730 err: Managed utils HTTP download temp file failed: The remote server returned an error: (407) Proxy Authentication Required. Failure details: System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.
at System.Net.WebClient.DownloadFile(Uri address, String fileName)
at Integrity.HostUpdate20.ManagedUtilsImpl.HttpDownloadTempFile(String url, String* file)
2010-01-25 22:26:59.730 msg: Utils wrapper HTTP download with temp file failed : There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml Failure details: Integrity.HostUpdate20.ManagedHostUpdateException: There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
at Integrity.HostUpdate20.ManagedUtilsImpl.HttpDownloadTempFile(String url, String* file)
at Integrity.HostUpdate20.UtilsWrapper.HttpDownloadTempFile(UtilsWrapper* , basic_string<char\,std::char_traits<char>\,std::allocator<char> >* url, basic_string<char\,std::char_traits<char>\,std::allocator<char> >* file)
2010-01-25 22:26:59.746 msg: download file error, retring: There is an error during downloading file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.746 msg: failed to download file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.746 msg: failed to download vendor index file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.746 err: Managed patch depot manager download updates failed: failed to download vendor index file: https://hostupdate.vmware.com/software/VUM/PRODUCTION/index.xml
2010-01-25 22:26:59.746 dbg: DownloadPatches: False
2010-01-25 22:26:59.746 Download Patches from VMware: An error has occurred. Download failed.
Stack Trace:
at VirtualInfrastructure.Utils.Log.Trace(String, String, TraceType)
at VpxClientCommon.Util.Dialogs.Trace(String, String, String, TraceType)
at VpxClientCommon.Util.Dialogs.ShowError(IWin32Window, String, String)
at VpxClientCommon.Util.Dialogs.ShowError(String, String)
at VIUApp.View.AskBeforeDownloadWindow.mAllowButton_Click(Object, EventArgs)
...
at System.Windows.Forms.Form.ShowDialog()
at VIUApp.View.AskBeforeDownloadWindow.ShowDialog()
at VIUApp.View.MainWindow.downloadPatches_Click(Object, EventArgs)
...
at System.Windows.Forms.Application.Run(Form)
2010-01-25 22:27:01.199 wrn: Can't download depot: There is an error during the operation, please refer to the logs for investigation.
I am not being prompted for giving in credentials for proxy access.
Does nobody of you use a proxy or how do you get access to the VMware download URL?
Any ideas or hints?
Thanks in advance.