ESXi Installtion stuck on root password screen

[virtualchicken]

Hi everyone,

I have inherited a very tiny VM set up of 3 hosts under vCenter & vSphere 5.5. I'm also very new at the whole thing; learning as I go so please excuse any newbie questions!

I am reinstalling EXSi on to a host with two fresh 3TB hard drives following a hard drive failure. It was all going well until the installer gets to the 'Root Password' screen where it wont let me enter a password at all.

If I type nothing happens and if I press enter nothing happens, all I can do is press F9 to go back... Am I missing something or is there a reason it's not letting me enter a password?

I can find anything relating to this issue online anywhere.

Many thanks

[hussainbte]

Is this a fresh install or an upgrade install?

I am assuming you are connected through the remote console.

if you can share a screen shot

[virtualchicken]

Hi Hussainbte,

It is a fresh install.

Screenshot of where it gets stuck attached below.

Strangely, there are no prompts to which keys are used for navigation throughout the install, but the default keypresses work, eg F9 to go back, ENTER to go forward etc..

Thanks,

[virtualchicken]

So I have traced the problem down to a faulty KVM so I'll go and sit in the corner with my dunces cap on now!