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Error while using vlcm offline deport file upload.

Maksym Roshchyna

Maksym RoshchynaAug 03, 2023 04:32 PM

Sujith_AS

Sujith_ASAug 10, 2023 02:24 AM

  • 1.  Error while using vlcm offline deport file upload.

    Posted Aug 03, 2023 12:39 PM

    please help me on this 
    Getting error while adding zip file to offline depot.
    ERROR:

    Import updates
    Status
     A general system error occurred: Cannot download offline depot from 'https://<esxi ip>/cgi-bin/host-seed.cgi?path=/vmfs/volumes/64cb00be-21e2a42d-e0c4-005056854998/test/tsdmVib.zip'.

    let me know what need to add here 
    {
        "owner""",
        "description""test offline import",
        "ownerdata""",
        "location""https://<esxi ip>/cgi-bin/host-seed.cgi?path=/vmfs/volumes/64cb00be-21e2a42d-e0c4-005056854998/test/tsdmVib.zip",
        "source_type""PULL"
    }

    tried verious options for location but didn't worked 
    eg : 
    https://<esxiip>/folder/test/tsdmVib.zip?dcPath=ha-datacenter&dsName=vmw-esx-install-datastore

    and also tried to PUSH for https://VCENTER IP:9087/vum-fileupload/ but could not implement
     
    Thanks 


  • 2.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 03, 2023 04:32 PM

    Could you put some screenshots? 

    Would be helpful



  • 3.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 02:24 AM

    Capture1.PNG



  • 4.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 02:34 AM

      please let me know anything else is requiredCapture1.PNG



  • 5.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 06:54 AM

    Are you able to access the below link from your browser directly? What's the status there?

    https://10.230.210.193/cgi-bin/host-seed.cgi?path=/vmfs/volumes/64cb00be-21e2a42d-e0c4-005056854998/test/tsdmVib.zip

    Regards,

    Sachchidanand

     



  • 6.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 07:13 AM


  • 7.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 07:52 AM

    It seems that credentials are required to access the depot file. Have you tried providing credentails while seting up offline depot in vlcm?

    A few days back, I have updated the vcenter using the offline bundle and used an httpd server on a linux VM and it worked for me.  You can also try that if you have any linux resource available.

    Regards,

    Sachchidanand



  • 8.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 07:59 AM

    Thanks  for the update 

    sorry I can able to understand "Have you tried providing credentials while setting up an offline depot in vlcm?"
    please let me know how to do this like steps or any kb 

    related to this "updated the vcenter using the offline bundle and used an httpd server on a linux VM and it worked for me"
    please provide more insight on this



  • 9.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 08:07 AM

    You can provide credentail like this and check again:

    https://root:password@<esxi-ip>/cgi-bin/host-seed.cgi?path=/var/vmware/lifecycle/hostSeed/tsdmVib.zip

    Regarding httpd server, if you are familiar with httpd/apache server you can configure it on any linux vm or iis on a windows vm. This is  simple a web server you have to configure and access your zip file through it.

    Regards,

    Sachchidanand 



  • 10.  RE: Error while using vlcm offline deport file upload.



  • 11.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 12:39 PM

    tried with httpd also but it didn't workCapture4.PNG

    Capture5.PNG

    please let me know is there anything else which can be triedCapture6.PNG



  • 12.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 12:50 PM

    Hi  , seems little confusion here, please make sure:

    1. If you are using local web server for downloading depot file, don't use proxy as it's directly reachable.

    2. If you are using proxy then download depot image from Internet/vmware public depot server instead of local server.

    Also please make sure reachablilty is there without any restriction like firewall OR required ip and ports are allowed if any firewall or acl is there.

    Regards,

    Sachchidanand



  • 13.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 12:51 PM

    tried without Proxy also with httpd it still didn't worked.



  • 14.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 08:08 PM

    What vCenter version do you use? 



  • 15.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 10, 2023 08:09 PM

    I would suggest to patch vCenter to the newest version, I assume we are discussing here vSphere7, right?



  • 16.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 11, 2023 12:56 AM

    Capture7.PNG



  • 17.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 11, 2023 02:08 AM

    Check the following log file and see if you find any insightful info:

    /var/log/vmware/vmware-updatemgr/vum-server/lifecycle.log

    Regards,

    Sachchidanand



  • 18.  RE: Error while using vlcm offline deport file upload.

    Posted Aug 03, 2023 08:00 PM