error configuring HA

[eduruizblas]

Hi!

I am having trouble configuring HA on a vmware version 6.7 two node cluster.The message is as follows: The vSphere HA agent on this host has an error: The vSphere HA agent cannot be installed or configured. I have changed the vcenter, updated the esxi nodes and I still have the same problem. attached I send the errors of the vpxa.log file:

-05-07T20:32:39.450Z info vpxa[2695048] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-32] [VpxLRO] -- BEGIN lro-18769 -- vpxa -- vpxapi.VpxaService.Delete -- 525425d8-dcc1-0ffb-3066-73ed48a3c2cc
2021-05-07T20:32:39.450Z info vpxa[2648330] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-39] [VpxLRO] -- BEGIN lro-18770 -- vpxa -- vpxapi.VpxaService.Delete -- 525425d8-dcc1-0ffb-3066-73ed48a3c2cc
2021-05-07T20:32:39.451Z info vpxa[2647661] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-1b] [VpxLRO] -- BEGIN lro-18771 -- vpxa -- vpxapi.VpxaService.Delete -- 525425d8-dcc1-0ffb-3066-73ed48a3c2cc
2021-05-07T20:32:39.451Z info vpxa[2647657] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-b5] [VpxLRO] -- BEGIN lro-18772 -- vpxa -- vpxapi.VpxaService.Delete -- 525425d8-dcc1-0ffb-3066-73ed48a3c2cc
2021-05-07T20:32:39.451Z info vpxa[2647676] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-d4] [VpxLRO] -- BEGIN lro-18773 -- vpxa -- vpxapi.VpxaService.Delete -- 525425d8-dcc1-0ffb-3066-73ed48a3c2cc
2021-05-07T20:32:39.452Z info vpxa[2695051] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-f7] [VpxLRO] -- BEGIN lro-18774 -- vpxa -- vpxapi.VpxaService.Delete -- 525425d8-dcc1-0ffb-3066-73ed48a3c2cc
2021-05-07T20:32:39.452Z info vpxa[2648330] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-39] [VpxLRO] -- FINISH lro-18770
2021-05-07T20:32:39.452Z info vpxa[2648330] [Originator@6876 sub=Default opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-39] [VpxLRO] -- ERROR lro-18770 -- vpxa -- vpxapi.VpxaService.Delete: vim.fault.FileNotFound:
--> Result:
--> (vim.fault.FileNotFound) {
--> faultCause = (vmodl.MethodFault) null,
--> faultMessage = <unset>,
--> file = "ds:///vmfs/volumes/60882468-fb2182fe-a746-9cdc71c15792//.vSphere-HA/FDM-5a078625-cdb0-47d3-b093-6b13888850d0-58-cae0814-vcenter7"
--> msg = ""
--> }
--> Args:
-->
--> Arg url:
--> "ds:///vmfs/volumes/60882468-fb2182fe-a746-9cdc71c15792//.vSphere-HA/FDM-5a078625-cdb0-47d3-b093-6b13888850d0-58-cae0814-vcenter7"
--> Arg fileType:
--> "File"
--> Arg recursive:
--> true
2021-05-07T20:32:39.453Z info vpxa[2647657] [Originator@6876 sub=vpxLro opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-b5] [VpxLRO] -- FINISH lro-18772
2021-05-07T20:32:39.453Z info vpxa[2647657] [Originator@6876 sub=Default opID=kobd0t9l-45614-auto-z73-h5:70013443-c8-01-b5] [VpxLRO] -- ERROR lro-18772 -- vpxa -- vpxapi.VpxaService.Delete: vim.fault.FileNotFound:
--> Result:
--> (vim.fault.FileNotFound) {
--> faultCause = (vmodl.MethodFault) null,
--> faultMessage = <unset>,
--> file = "ds:///vmfs/volumes/58775a48-b30f27c8-ca0f-70106fb87a9a//.vSphere-HA/FDM-5a078625-cdb0-47d3-b093-6b13888850d0-58-cae0814-vcenter7"
--> msg = ""
--> }

thanks

[virtualhelp]

Hello.

If you have the nodes in the cluster, first remove the nodes from the cluster.

it tries to activate HA, without the nodes being in the cluster.

If this doesn't work.

Drop the cluster, create a new one, enter the nodes, and activate HA.

[eduruizblas]

Thanks for the reply;

I have already performed the actions you propose and it keeps failing me. Also I have created a new vcenter with a new cluster and the problems continue. The strangest thing is that this happened to me with a node that I have even changed for a new one and the same error follows in the new one.

[virtualhelp]

Can you provide images to see them?

Additional attempts to restart the management agents on each host and turn HA on again.

[virtualhelp]

You can also put a host in maintenance mode and add it to the cluster.

Or create the cluster, activate HA, and then drag the hosts into the cluster.

[eduruizblas]

I have tried this too and I still do not go.

[eduruizblas]

Hi! this is a capture of the error that comes out once I activate HA on the cluster

[Ank_S]

Error "vsphere ha agent cannot be accessed from vcenter" could indicate network connectivity issues :

1) Check and confirm the FDM VIB is installed on the host based on https://kb.vmware.com/s/article/2011688

Run the following command :

esxcli software vib list | grep -i fdm

2) Check connectivity issues between the vCenter and ESXI host.  (Check Ping , telnet and firewall)

2) Share the vpxa and vpxd log

[eduruizblas]

Hi! finally solve the problem by reinstalling the fdm agent. I realized that I did not have enough space on the system partition.

[amohammadimir]

Can you share /var/log/fdm.log output from one your esxi hosts?

[eduruizblas]

Hi!

the fdm.log from the host that has failed me is empty. 

[Ank_S]

Hello,

Refer the following KB and try installing the FDM VIB manually onto the ESXI hosts.

https://kb.vmware.com/s/article/2011688

 

PS: Mark kudos or correct answer as appropriate