vSphere Host Client

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  • 1.  Delete VM Snapshots

    Posted Jun 21, 2023 08:02 AM

    VMware 6.7 Hoste ESXi build 20497097

    Unable to delete Snapshots on VM - CommVault Media server fails backup "Too Many Backups"

    2 x __GX_BACKUP_ created by CommVault backup.

    Tried to DELETE ALL from Snap Mgr - error - "General system error occurred: Fault cause : GeneralVmConfigFault"

    Tried to create a Snap and Consolidate - error - "General system error occurred: Fault cause : GeneralVmConfigFault"

    Any ideas or KB on how to manually delete these Snaps



  • 2.  RE: Delete VM Snapshots

    Posted Jun 21, 2023 09:56 AM

    Hat-Tip/Kudos to Nesma Ghazaly a VMware Support Engineer 

    Prompt response to SR raised

    This worked for me 

     


    Each workaround is a separate fix.

    Rename the vmsd file and once a new Snapshot is taken, a new vmsd file will be created
    To perform this workaround , follow the below steps:


    Make a note of the datastore where the VM is stored.

    Connect to the ESXi host with an SSH session.
    Navigate to the datastore 

    cd /vmfs/volumes/DATASTORE/VM_Name/

    List all the files in the folder with: ls -l
    Rename the .vmsd file to .vmsd.old

    mv VM_Name.vmsd VM_Name.vmsd.old

    Take or Remove the Snapshot (according to the initial issue)

    OR
    vMotion the affected VM to another host and test the snapshot - vMotion creates a new VM world and would use a new in-memory dictionary file.

    OR
    Power cycle the VM (OFF->ON)

    OR
    If the above workarounds didn't help, the only option is to Power OFF the VM, unregister from vCenter, Re-Register and Power ON the VM. For more information about unregistering VM and register it back to ESXi Host