Skyline

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  • 1.  Cannot log into Skyline Advisor

    Posted Apr 01, 2019 05:59 PM

    I just signed up for the first time earlier this morning. It was working at first but now I get this error when I try to log into the Advisor page:

    There was an issue with validating your login credentials against our backend database.

    For Premier Services entitled customers (BCS/MCS/HCS/Telco), please file a Support Request under Product "Skyline Advisor" to get assistance:https://www.vmware.com/group/vmware/get-help/

    For Production entitlement support customers, please proceed to the Skyline communities for assistance:https://communities.vmware.com/community/vmtn/skyline



  • 2.  RE: Cannot log into Skyline Advisor
    Best Answer

    Posted Apr 01, 2019 08:50 PM

    Hi ,

    I see that you have registered the collector today.It will take minimum of 24 to 48 hours to get access to the advisor and see the findings.

    Regards,

    Yuvaraj.

    Skyline Support Moderator.