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  • 1.  Cannot get VPXD and VPXD Svcs services to start

    Posted Nov 17, 2022 04:12 AM

    Hello,

    The vCenter appliance 6.7 went down today out of the blue. Yes, I know the version is EOL and planning on updating it after the client approves the work.

    Our monitoring on it was showing that username/password was invalid so when I hopped on the vCenter appliance, it showed it was up. 

    Navigated to the web GUI and was getting the following errror:

    503 Service Unavailable (Failed to connect to endpoint: [N7Vmacore4Http20NamedPipeServiceSpecE:0x000056036ca28990] _serverNamespace = / action = Allow _pipeName =/var/run/vmware/vpxd-webserver-pipe)

    Was still able to SSH in to the console so checked the status of the services and sure enough, vmware-vpxd and vmware-vpxd-svcs are not running. 

    Tried to start them up but fails to start with: 

     

    Operation not cancellable. Please wait for it to finish...
    Performing start operation on service vpxd...
    Error executing start on service vpxd. Details {
    "detail": [
    {
    "translatable": "An error occurred while starting service '%(0)s'",
    "localized": "An error occurred while starting service 'vpxd'",
    "args": [
    "vpxd"
    ],
    "id": "install.ciscommon.service.failstart"
    }
    ],
    "problemId": null,
    "componentKey": null,
    "resolution": null
    }
    Service-control failed. Error: {
    "detail": [
    {
    "translatable": "An error occurred while starting service '%(0)s'",
    "localized": "An error occurred while starting service 'vpxd'",
    "args": [
    "vpxd"
    ],
    "id": "install.ciscommon.service.failstart"
    }
    ],
    "problemId": null,
    "componentKey": null,
    "resolution": null

     

    I have seen this before where the certificate had expired so I tried to reset the whole chain under cert manager (option 8 )and while it generates a new certificate, it fails to complete as the services will not start. 

    The drives are not full, the DB is in a healthy status but the services will not start. 

    Is there anything else I can check to see how I can these services to start? 



  • 2.  RE: Cannot get VPXD and VPXD Svcs services to start

    Posted Nov 17, 2022 06:31 AM

    As your post needs moving to the area for vCenter Server, I have reported it to the moderators.

     



  • 3.  RE: Cannot get VPXD and VPXD Svcs services to start

    Posted Nov 17, 2022 08:52 AM

    Check disk free space on each partition. Check certificates if they are not expired. 



  • 4.  RE: Cannot get VPXD and VPXD Svcs services to start

    Posted Nov 17, 2022 04:12 PM

    The drives/partitions are not full as mentioned in the post. 

     

    The certificate expired but the reset/renewal won't complete because it won't start the services and fails after 85%.



  • 5.  RE: Cannot get VPXD and VPXD Svcs services to start

    Posted Nov 18, 2022 08:44 AM

    Is there external PSC or Embedded