Backup & Recovery

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  • 1.  Cannot change VDP vCentre Registration Username

    Posted Dec 15, 2012 05:51 PM

    I need to change the account used by VDP for vCentre Registration. I'm trying to do this via :

    - vdp-configure  configuration screen

    - Click to modify vCentre configuration

    - Enter the root password

    - Change vCentre username and password

    - Hit save

    - Reboot appliance.

    After the reboot when I go back to the configuration screen the username has reverted to the old one.

    Anyone know how to get round this ?



  • 2.  RE: Cannot change VDP vCentre Registration Username

    Posted Dec 15, 2012 07:04 PM

    If it is not a problem with the rights of your new user (check if the user has direct permission and is not only a member of a group which have permission), it could also be a problem with a special character in your password.

    Paul



  • 3.  RE: Cannot change VDP vCentre Registration Username

    Posted Dec 16, 2012 09:50 AM

    Thanks for the input but the new user is specifically defined in the administrator role and the password consists of letters and numbers only.



  • 4.  RE: Cannot change VDP vCentre Registration Username

    Broadcom Employee
    Posted Dec 17, 2012 08:52 AM

    Just a guess..

    -Reboot appliance  : Did you press the rever arrow icon by any chance ? It actually reverts the configuration back to old.  The button is not actually for reboot.



  • 5.  RE: Cannot change VDP vCentre Registration Username

    Posted Dec 17, 2012 09:13 PM

    Watching the event log it appeared the original account couldn't log into the vCentre so I assume couldn't change the account.

    Scrapped the server and redeployed, all working now.