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  • 1.  Agent does not start on Solaris

    Posted Jun 07, 2007 03:15 PM
    After successfull installation of agent and starting it it gets struct at this

    ./hq-agent.sh start
    Starting agent
    - Unable to load agent token file. Generating a new one ... Done
    - Invoking agent
    - Starting agent process
    Agent successfully started

    [ Running agent setup ]
    What is the HQ server IP address: 149.79.10.27
    Should Agent communications to HQ always be secure [default=no]:
    What is the HQ server port [default=7080]:
    - Testing insecure connection ... Success
    What is your HQ login [default=hqadmin]:
    What is your HQ password:
    What IP should HQ use to contact the agent [default=149.79.124.218]:
    What port should HQ use to contact the agent [default=2144]:
    - Received temporary auth token from agent
    - Registering agent with HQ


    Logs on server is as follows.

    2007-06-07 11:13:27,234 WARN [org.hyperic.lather.jboss.JBossLatherServlet] Execution of 'registerAgent' exceeded 300 seconds
    2007-06-07 11:13:27,235 WARN [org.jboss.tm.TransactionImpl] Transaction TransactionImpl:XidImpl[FormatId=257, GlobalId=penguin/304646, BranchQual=, localId=304646] timed out. status=STATUS_ACTIVE


    logs on agent is as follows

    2007-06-07 11:10:46,804 ERROR [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 113 secs before retrying. Error: Unable to communicate with server -- provider not yet setup
    2007-06-07 11:12:40,717 ERROR [AutoinventoryCommandsServer] Unable to send autoinventory platform data to server, sleeping for 170 secs before retrying. Error: Unable to communicate with server -- provider not yet setup


    server is
    SunOS 5.8 Generic_117350-26 sun4u sparc SUNW,UltraAX-i2


  • 2.  RE: Agent does not start on Solaris

    Posted Jun 07, 2007 07:02 PM
    It seems that the agent can connect to the server, but the server can't connect to the agent on the specific port. Make sure that the network connection is set up properly (your hosts are two different networks) and that there ist no firewall problem.