Skyline

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  • 1.  Adding Vcenter to skyline getting error

    Posted Apr 22, 2020 03:10 PM

    Hello, i'm trying to connect vcenter to skyline but getting error:

    Couldn't create collection task to test endpoint. -> java.lang.RuntimeException: Couldn't login the client. -> Couldn't login the client. -> General failure. -> Internal server error

    Please can you help me, i'm using ip address to connect. Actually FQDN is set to localhost



  • 2.  RE: Adding Vcenter to skyline getting error

    Broadcom Employee
    Posted Apr 22, 2020 05:56 PM

    Hi,

    Please try FQDN instead of IP address and see if that works. In case you have an external PSC, select the option 'use custom SSO configuration' and update PSC details aswell. Below is the screenshot for your reference.



  • 3.  RE: Adding Vcenter to skyline getting error

    Posted Apr 23, 2020 08:08 AM

    HI, actually my Vcenter FQDN is set as picture below.

    PSC in embedded.

    Whit IP it doens't works.

    Any suggestion?



  • 4.  RE: Adding Vcenter to skyline getting error

    Posted Apr 23, 2020 11:03 AM

    i renamed vCenter FQDN. Now configuration is the next one and PSC/SSO is embedded

    still the same issue:



  • 5.  RE: Adding Vcenter to skyline getting error

    Broadcom Employee
    Posted Apr 23, 2020 02:29 PM

    Hi,

    Thank you for the update. Please share your collector & contact details using the link below. Also let me know your availability for a call for further assistance.

    Smartsheet Forms



  • 6.  RE: Adding Vcenter to skyline getting error

    Posted Apr 23, 2020 03:41 PM

    Hello, thanks for your reply. i reply to your Form and  i'm available tomorrow morning at 10am Italian time. Please let me know.



  • 7.  RE: Adding Vcenter to skyline getting error
    Best Answer

    Broadcom Employee
    Posted Apr 27, 2020 06:33 AM

    Hello Robymann,

    Thank you for your time in the remote session.

    We were able to add the vCenter using the IP address instead of FQDN and adding Custom SSO configuration details