VMware Workstation

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  • 1.  Account stuck in "pending" for 3 days - cannot download free Workstation Pro

    Posted 30 days ago

    Hello,

    I registered a basic Broadcom Support Portal account to download VMware Workstation Pro for personal (free-tier) use. My account has been stuck in "pending" status for about 3 days and I still cannot access the download.

    I completed the trade compliance form and all my information is correct. Could someone from the Desktop Hypervisor team please check my account status?

    Registered email: phk0238@naver.com

    Thank you.



  • 2.  RE: Account stuck in "pending" for 3 days - cannot download free Workstation Pro

    Posted 30 days ago

    We can't handle account validation issues here in the forum. Broadcom Customer Care, not the Desktop Hypervisor team, is the team that deals with account validation issues. That team doesn't monitor this forum. You will need to contact Broadcom Customer Care to get this taken care of. 

    I suggest that you call the Broadcom Support number for your geographic location.  Indicate that you are having account access issues and that you would like to speak to a Customer Care representative. Do not open a support call against VMware Workstation - this isn't a product tech issue (and Broadcom doesn't provide tech suppprt for Workstation in any case).



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    Paul Rockwell (technogeezer)
    vExpert 2026 (3x)
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