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accelerate 3d Graphics

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VMware Community MemberMar 20, 2024 05:29 AM

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VMware Community MemberMar 23, 2024 03:04 AM

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VMware Community MemberMar 26, 2024 06:44 AM

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VMware Community MemberMar 26, 2024 06:31 AM

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VMware Community MemberMar 26, 2024 06:58 AM

VMware Community Member

VMware Community MemberMar 26, 2024 06:58 AM

  • 1.  accelerate 3d Graphics

    Posted Mar 15, 2024 04:54 AM

    Hello, I'm new here and this is my first time posting a question. I have a new Dell G15 Ryzen 7 edition with an RTX 4060 graphics card. I installed VMware Workstation and created a Kali Linux virtual machine with GNOME. It worked perfectly at first, but after updating Kali Linux and everything else, restarting, and enabling 3D acceleration, my Kali Linux stopped working properly. Now, I mostly see a black screen, and even if it does work by chance, it lags terribly.



  • 2.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 18, 2024 04:00 PM

    Hi ,

    Your host system, appears to be one of those laptops that have a iGPU + GPU combo, they usually come with an out of date graphics driver. This might be a host graphics driver bug  and updating your GPU drivers might resolve this, 

    If that doesn't help, send a vmware.log of the vm running, and I can try to see if there's something I can spot.



  • 3.  RE: accelerate 3d Graphics

    Posted Mar 20, 2024 05:25 AM

    i already update the Nvidia to the latest version i tried everything 



  • 4.  RE: accelerate 3d Graphics

    Posted Mar 20, 2024 05:29 AM

    How can i take the log while running the virtual machine



  • 5.  RE: accelerate 3d Graphics

    Posted Mar 23, 2024 03:04 AM

     hi please reply



  • 6.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 25, 2024 01:03 PM

     Ticket has been raised internally, relevant team will look into the same.

    Unable to reproduce the issue on 13th Generation Raptor Lake with I7 processor machine with Windows 11 as Host, I was able to install Kali Linux(Kernel version-6.6.9) as Guest. Internally upgraded the Kali linux VM by using commands sudo apt update and sudo apt upgrade,retsrtaed the VMs several times including Suspend/Resume, unable to reproduce the issue.
    Kali Linux ISO downloaded from here-https://cdimage.kali.org/current/kali-linux-2024.1-installer-amd64.iso.

     Once you reproduce this issue, please share support bundle here in this thread using below-

    Help->Support->Collect Support Data

     

     



  • 7.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 26, 2024 04:51 AM

     Apart from the above details I asked for, please share vmx file of the affected VM.



  • 8.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 06:44 AM
      |   view attached

    Attachment(s)

    zip
    Kali Linux.zip   1 KB 1 version


  • 9.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 06:46 AM
      |   view attached

     Here you go check this is ok ??

    Attachment(s)

    zip
    Kali Linux.zip   1 KB 1 version


  • 10.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 26, 2024 06:50 AM

     vmx file looks fine.

    Also as requested in previous comments, please share the support bundle using the steps I mentioned.

    I believe by mistake you Marked this issue as Solved, you may have to revert it as the issue is still persisting on your setup



  • 11.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 07:00 AM

    yes by my mistake i market issue is resolved sorry is there any way i can share the video you understand better

     



  • 12.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 26, 2024 07:01 AM

     You can share the video via direct download link or zip and attach the same here.



  • 13.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 07:03 AM

    yes let do a screen recording or something it would take like 15 min because i never tried screen Recording 



  • 14.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 26, 2024 07:18 AM

     Team will check the logs you provided and if required we will ask for video.



  • 15.  RE: accelerate 3d Graphics

    Posted Mar 28, 2024 09:51 AM

     Any update 



  • 16.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 28, 2024 09:53 AM

     Will let you know once there is any update



  • 17.  RE: accelerate 3d Graphics

    Posted Mar 29, 2024 03:20 AM

     OK Thank you so much for replying



  • 18.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 07:18 AM
      |   view attached

    While running the kali my mouse cursor lagg very bad like very bad and my Laptop start's lagging i have to wait like 1to2 min to get back to normal and i have to end task from the task manager



  • 19.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 07:20 AM

     look 



  • 20.  RE: accelerate 3d Graphics

    Posted Apr 03, 2024 04:07 AM

     Any Update it's been to long even i provided the video for information

     



  • 21.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Apr 03, 2024 04:48 AM

     Awaiting response from Team, will inform if there is any update



  • 22.  RE: accelerate 3d Graphics

    Posted Apr 03, 2024 06:10 AM

    ok



  • 23.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 06:31 AM

    i am not getting it can you explain in detailed please



  • 24.  RE: accelerate 3d Graphics

    Broadcom Employee
    Posted Mar 26, 2024 06:44 AM

     

    To get Support bundle:

    1) Select the VM where you are seeing this issue in Workstation.

    2) Go to Menu,Help->Support->Collect Support Data.

    3) Collect full support logs, once they are ready, please share them here.

     

    To get the vmx file:

    1) Select the VM where you are seeing this issue in Workstation.

    2) Right click the VM in the library and click on Open VM Directory.

    3) By default, vmx file will be selected by default with type "VMware virtual machine configuration", share that file as well in this thread.



  • 25.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 06:58 AM
      |   view attached

    i sent the wrong one my Bad i am sending you new to this thread 

    Attachment(s)

    zip
    Kali.zip   1 KB 1 version


  • 26.  RE: accelerate 3d Graphics

    Posted Mar 26, 2024 06:58 AM
      |   view attached

    Attachment(s)



  • 27.  RE: accelerate 3d Graphics

    Posted Apr 05, 2024 11:00 AM

    I can confirm this, 3D rendering stopped working with the latest mesa 24, I tried 3 different distributions (Gentoo, Fedora GNOME/KDE) with different Mesa versions, and is everywhere the same.

    Look eg. https://forums.gentoo.org/viewtopic-t-1167102-highlight-vmware+kde.html

    At first, I thought that it's a Gentoo packaging problem, but isn't. Yesterday I tried Fedora 39 KDE where is mesa 23.2.1 and it worked, then I tried Fedora 40 (beta) GNOME with mesa 24.0.1 and it completely froze VMware and I had to restart whole host system.

    I also tried with different kernel versions from 6.6.x to 6.8.3 and it looks like the latest kernel makes it maybe a little less buggy, but it's practically the same, black screens, if you are lucky then after 10-20 seconds the desktop will be partially rendered, but it falls apart in seconds, like black or gray boxes, partially rendered windows and at the end it freezes anyway.

    If you are lucky, your desktop renders and you open the terminal then eg. vblank_mode=0 glxgears and hitting enter do nothing for 1-2 seconds, there is some weird lag.

    I also looked into the Xorg.0.log, /var/log/messages, and dmesg, but it looks normal, there are no errors, that is also weird that whole desktop crashes and there are no errors in logs.

    Disabling 3D acceleration solves this problem, fortunately.



  • 28.  RE: accelerate 3d Graphics

    Posted Apr 06, 2024 03:24 AM

    Thank you so much finally someone knows about the problem but when i disable the  accelerate 3d Graphics gnome works perfect but there is no animation nothing feels pretty awkward to use gnome without any animations  see people also facing the the same problem



  • 29.  RE: accelerate 3d Graphics

    Posted Apr 07, 2024 12:25 PM

    That is the current reality, we will need to wait for the fix, if the fix will not be in the next release then we will wait a long time 🫤

    But there is also another problem, even if the 3D acceleration is disabled. I'm using vmware-kvm.exe and switching into/between the VM using the Pause/Break key. I've been using this functionality ~5 years and it always worked perfectly. But currently, sometimes happen that it only shows a black screen, it happens too often to be ignored.

    I started VM now and it happened to me after 5 switch to VM (Pause/Break using vmware-kvm.exe) but the rate of how often this happens is ~ 1:20 or 1:50, so sometimes can happen that it shows the black screen only.

    So there will be something wrong even if 3D rendering is disabled.



  • 30.  RE: accelerate 3d Graphics

    Posted Apr 08, 2024 04:23 AM

    Yes, I totally have been waiting for so long to get the solution, and I think that this problem has persisted for a very long time, around 5 to 6 months. Why hasn't the VMware team noticed this yet? 



  • 31.  RE: accelerate 3d Graphics

    Posted Apr 10, 2024 04:58 AM

     how long does it going to take i think it's been 20 days up 



  • 32.  RE: accelerate 3d Graphics

    Posted Apr 11, 2024 09:41 AM

    VMWare Workstation releases are around every 4-6 months, v17.5.1 was released on 27 FEB 2024 according to release notes v17.5.1 so the next release will be around July? That is plenty of time to fix it, but fixing problems like these is tricky, 3D rendering is no joke.

    Another thing is that this bug is for the latest X versions and VMWare always supports a few releases back. There is always a fight between vmwgfx and the latest Xorg. Xorg doesn't care about vmwgfx and they are pushing changes even if they break vmwgfx and then vmware fixes it later then. This is how I perceive it, it may be a little different but that is how I see it personally.



  • 33.  RE: accelerate 3d Graphics

    Posted Apr 13, 2024 01:04 PM

    yeah you are totally right but i have one question why no one noticed there so discussion on reddit or not even in youtube no one upload the video nothing even no one talked on the any form is it in weird 



  • 34.  RE: accelerate 3d Graphics