Skyline Health Diagnostics (SHD)

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  • 1.  Version 4.0.0 Stalling

    Posted May 22, 2024 07:36 PM

    I have version 4.0.0

    When I deploy it stops at 80% 

    Has any one idea why?

    If try to login the root password is at default of vmware

    I did find KB for 2.5x saying the password had expired and you need to reset and start the first deploy script - this did nor seem to work.

    I looked for 4.0.3 OVF but the BC switch seems to have pulled the download - even the wolken FAQ points to old customer connect website

    If by any chance someone can share the OVF I would be most grateful - I have client on me about it



  • 2.  RE: Version 4.0.0 Stalling

    Posted Sep 04, 2024 05:57 PM

    I am having the same issue. It would be nice to get a workaround.  

    Thanks in advance




  • 3.  RE: Version 4.0.0 Stalling

    Posted Sep 05, 2024 08:04 PM

    While I have no solution to the 4.0.0 installation stalling, I can help with finding the latest version.  They have really hidden this on the Broadcom website.  So, you need to log onto the support page, go to My Downloads, go to vSphere, select the version, and then go to drivers and tools.  Once there, you can search for Skyline and you should see the 4.0.4 version (which came out last week).  This would be the version to use as the 4.0.3 version had a number of issues which have supposedly been resolved in the 4.0.4 version.  But I'm still working through the installation of 4.0.4, so I can't confirm any fixes.

    Hope this helps.




  • 4.  RE: Version 4.0.0 Stalling

    Posted Nov 08, 2024 10:42 AM

    I'm also having this same problem. Latest version is 4.0.6, same issue. Support is not much help so far, as Broadcom appears to be using the crappy Indian support approach like Microsoft.




  • 5.  RE: Version 4.0.0 Stalling

    Posted Dec 09, 2024 12:26 PM

    I am having the same issue with 4.0.7 in my Lab.  Anyone know where to go from here?  I tried to look at the VM screen and login but it won't let me login. and I have no Web link to the new deployment.