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  • 1.  Installing vmware tools under win7 64 not updating

    Posted Sep 05, 2011 05:00 PM

    Hi,

    I'm having a bit of trouble installing vmware tools under win7 64 ultimate. I browsed to the disk and chose setup64.exe and ran that, which works fine. But when I reboot windows it says that i should update vmtools. When I run this a box pops up asking if I wish to repair, modify or remove the install. So something is wrong right there. I want to update the thing! Anyhow, I've tried both repair and modify and the next time I boot the update message is there still or has changed to install vmware tools. I tried browsing to the disk and installing the various files called setup.exe or the .msi install files. Can someone suggest a way to solve this. Thanx.



  • 2.  RE: Installing vmware tools under win7 64 not updating

    Posted Sep 05, 2011 06:43 PM

    To help figure out what is what the best way to provide comprehensive diagnostic information is to use the "Collect Support Information" command from the VMware Fusion (menu bar) > Help > Collect Support Information and then attach the .tgz file it created on your Desktop to a reply post.