Upgraded to v. 6

[Marjean]

Just downloaded and upgraded to version 6.  When process completed and VMWare Fusion was to boot, it continually "quits unexpectedly".  Please help!

[Darius Davis]

Hi Marjean!

Are you encountering the crash described in this other thread?  Fusion 6 Professional crashes on launch

If that isn't what you're seeing there, could you please attach one of the crash reports to a reply here in the forums?  Launch Applications > Utilities > Console and find the relevant VMware Fusion diagnostic report.  Attach the file by selecting "Use advanced editor" in the top-right corner and then choosing the Browse... button below; Please don't copy-and-paste!

Thanks,

--

Darius

[Marjean]

Yes, crash occurs immediately upon trying to launch VMWare Fusion.  Unable to see "Use advanced editor" in top right corner of Console.  Also, tried other suggestion in Terminal and that didn't work.

[Darius Davis]

Sorry for being unclear... The Use advanced editor option is in the compose screen of this forum, not in Console.  If you can locate the crash report in Console, prepare another post here in the forums, choose Use advanced editor in the top-right corner of the reply window, then choose the Browse... button that appears underneath the reply window, and navigate to the crash report file to attach it to your post.

Did you get an error message from the command in Terminal?

--

Darius

[Marjean]

Sorry.  Followed instructions.  Found "Use advanced editor" but then had no idea what I was looking for.  I have Console open and have located diagnostic report. 

[Marjean]

No. didn't get error message from command in Terminal.

[Marjean]

I don't have the "Professional" version.  Perhaps that's why the Terminal thing didn't help me???

[Marjean]

Hopefully I have attached the necessary report.

[WoodyZ]

You do have the same issue as in: Fusion 6 Professional crashes on launch

In a Terminal copy and paste the following command then press Enter.

ls -l "/Library/Preferences/VMware Fusion/"

What is the output of the command?  You can copy and paste it back to a reply.

[Marjean]

total 96

-rw-r--r--  1 root  wheel    82 Mar 30  2010 config

-r--r--r--  1 root  wheel    31 Sep  5 08:46 lastLocationUsed

-rw-r--r--@ 1 root  wheel   541 Apr 10  2010 license-fusion-30-e1-200902

-rw-r--r--  1 root  wheel   542 Sep 16  2011 license-fusion-40-e1-201010

-rw-r--r--  1 root  wheel   543 Oct  5  2012 license-fusion-50-e1-201202

-rw-r--r--  1 root  wheel   547 Feb 20  2013 license-fusion-50-e3-201202

-rw-r--r--@ 1 root  wheel   373 Mar 30  2010 license.fusion.site.6.0.200610

-rw-r--r--  1 root  wheel  4926 Jun  2  2011 locations

-rw-r--r--  1 root  wheel   560 Aug 27 16:54 networking

-rw-r--r--  1 root  wheel   560 Mar  4  2013 networking.bak.0

-rw-r-----  1 root  wheel    33 Feb 20  2013 usbarb.rules

drwxr-xr-x  4 root  wheel   136 Apr 10  2010 vmnet1

drwxr-xr-x  7 root  wheel   238 Apr 10  2010 vmnet8

[WoodyZ]

Okay the original command posted by dariusd should have worked however copy and paste the following command in a Terminal and then press Enter, type in your password (which will not appear as you type for security reasons) and then press Enter again.  Then try VMware Fusion again.

sudo rm "/Library/Preferences/VMware Fusion/license.fusion.site.6.0.200610"

[Marjean]

OMG, it worked. 

However, I have gotten to "Create a New Virtual Machine", Choose an operating system installation disc or image:  Superdrive appears or Use another disc or disc image.  I highlight super drive and "continue" is grayed out.  Can't advance.  Put a CD in drive and still unable to continue.  What now?

[Marjean]

Or do I need to install from my original installation discs?

[Marjean]

Sorry, I figured it out.  Windows is installing, etc.  Thanks for your help. 

[Marjean]

I uninstalled VMWare and ran installer.  Now it crashes as soon as "Select Installation Wizard" window opens.  Attached is the Console reports since deleting and attempting to reinstall VMWare 6.

[WoodyZ]

Have a look at: Re: Fusion 6 Professional crashes on launch

[Burndog]

Same here, just bought , fails each time on open...

Process:         VMware Fusion [179]

Path:            /Applications/VMware Fusion.app/Contents/MacOS/VMware Fusion

Identifier:      com.vmware.fusion

Version:         6.0.0 (1296151)

Code Type:       X86-64 (Native)

Parent Process:  launchd [158]

User ID:         501

Date/Time:       2013-09-05 06:21:37.929 -0700

OS Version:      Mac OS X 10.8.4 (12E55)

Report Version:  10

Interval Since Last Report:          250578 sec

Crashes Since Last Report:           4

Per-App Interval Since Last Report:  207 sec

Per-App Crashes Since Last Report:   4

Anonymous UUID:                      7E8CE0F2-E233-837E-2BCA-1A3E61E51D95

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGABRT)

Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000

VM Regions Near 0:

-->

    __TEXT                 000000010813f000-00000001086a1000 [ 5512K] r-x/rwx SM=COW  /Applications/VMware Fusion.app/Contents/MacOS/VMware Fusion

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   libsystem_kernel.dylib         0x00007fff832f8d46 __kill + 10

1   com.vmware.fusion             0x00000001083b2992 0x10813f000 + 2570642

2   com.vmware.fusion             0x00000001083b1d57 0x10813f000 + 2567511

3   com.vmware.fusion             0x00000001083b24b6 0x10813f000 + 2569398

4   libsystem_c.dylib             0x00007fff899ce94a _sigtramp + 26

5   libsystem_c.dylib             0x00007fff899ce6b0 strlen + 16

6   libstdc++.6.dylib             0x00007fff86e21b6d std::string::operator=(char const*) + 21

7   libglibmm-2.4.1.dylib         0x00000001089a5d3d Glib::ustring::operator=(char const*) + 29

8   libvmwareui.dylib             0x0000000109e5ffb5 utf::string::string(char const*) + 53

9   libvmwareui.dylib             0x0000000109b40511 cui::license::GetLicenseInfoForProduct(cui::license::Product, cui::license::Info&) + 577

10  com.vmware.fusion             0x000000010826c819 0x10813f000 + 1234969

11  com.vmware.fusion             0x000000010814c263 0x10813f000 + 53859

12  com.vmware.fusion             0x000000010826c732 0x10813f000 + 1234738

13  com.vmware.fusion             0x000000010826c8e1 0x10813f000 + 1235169

14  libvmwareui.dylib             0x0000000109ab4e60 cui::PopulateDefaultCustomerData(cui::CustomerData&) + 1728

15  libvmwareui.dylib             0x0000000109ab81a3 cui::DataCollection::SendData() + 51

16  com.vmware.fusion             0x0000000108255473 0x10813f000 + 1139827

17  com.vmware.fusion             0x000000010814c1e5 0x10813f000 + 53733

18  com.apple.CoreFoundation       0x00007fff83a3feda _CFXNotificationPost + 2554

19  com.apple.Foundation           0x00007fff89f747b6 -[NSNotificationCenter postNotificationName:object:userInfo:] + 64

20  com.apple.AppKit               0x00007fff8c04e52d -[NSApplication _postDidFinishNotification] + 292

21  com.apple.AppKit               0x00007fff8c04e266 -[NSApplication _sendFinishLaunchingNotification] + 216

22  com.apple.AppKit               0x00007fff8c04b452 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 566

23  com.apple.AppKit               0x00007fff8c04b04c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351

24  com.apple.Foundation           0x00007fff89f8e07b -[NSAppleEventManager

[avanish321]

refer Re: Fusion 6 Professional crashes on launch

[WoodyZ]

avanish321 wrote: refer Re: Fusion 6 Professional crashes on launch

He/she already did at Burndog (4 posts since Feb 1, 2008) Sep 5, 2013 9:41 AM (in response to palter) and said "BUT, then on the second try it worked." so I have no idea why he/she posted to this thread almost an hour later! :smileywink: