10/11/2017
Currently Working
Problem: when pasting content into in a comment in Chrome, cursor jumps back up to top of page
Workaround: use HTML editor when pasting, then change back to regular editor and click "publish"
Problem: Quick Tagging not available for redesigned content
This is a known bug and is slated to be fixed in the next release (coming in July)
Problem: Breadcrumb for blogs broken after enabling content evolution
This is a known bug and is slated to be fixed in the next release (coming in July)
Problem: Words split across lines in inbox
This is a known bug and is slated to be fixed in the next release (coming in July)
Problem: Breadcrumbs for questions leads back to list of discussions
This is a known bug and we are waiting on an ETA from Jive
Problem: Read content is remaining bold in content list and not reflecting that it has been read
Problem: Dynamic title not reflecting edits: Dynamic Title Changes
Problem: Items approved in moderation show user who approved the content as author
Problem: Logout not reflected in related SSO properties
Problem: Letterbox view for content cutting tables off
Completed
Username links not working in community digest emails.
Fixed in the 2016.1 upgrade
Documents displaying error message when logged in, but can be accessed when not logged in
Issue was fixed with a permissions re-sync by Jive Support
Error when using "Add to Calendar" feature
This is a known bug that affects certain timezones. This bug is set to be addressed in the next system update. Affected timezones are listed below:
(GMT -10:00) HST - Hawaii Standard Time
(GMT -7:00) MST - Mountain Standard Time
(GMT -7:00) MST7MDT - Mountain Daylight Time
(GMT -8:00) PST8PDT - Pacific Daylight Time
(GMT -6:00) CST6CST Central Daylight Time
(GMT -5:00) EST - Eastern Standard Time
(GMT -5:00) EST5EDT - Eastern Daylight Time
(GMT 1:00) CET - Central European Summer Time
(GMT 1:00) MET - Middle Europe Summer Time
(GMT 2:00) EET - Eastern European Summer Time
Digests not being delivered to users in certain timezones
This bug was addressed in the recent system update.
Inbox notifications not clearing
This issue was first brought up in
This bug was resolved with the migration to the cloud platform.
Problem: Me in Three not displaying when hovering over a username.
This bug was resolved with the upgrade to the cloud platform.
Problem: Inconsistency between Mobile app badge counter and inbox
This bug was fixed in the iOS is 3.2.1 update
Problem: Jive App signing users out often
This was fixed with the recent app update
Problem: Not all community members receiving announcements
This should now be fixed...still confirming with the logs. Please send any instances of this occuring to SamCreek
Problem: Session timeout value is too short
This has now been extended to 10 hours.
Problem: Mobile app access for Android devices
UPDATE: workaround for Android devices established. Please see Jive Android App Now Working! for more information.
Problem: Exporting Calendar Event shows in PST
This has been addressed in the 8/13 update.
Problem: SSO not working when signing in from CA.com or Support Online and navigating to communities
For now this issue will remain. Fixing it with passive authentication introduced numerous other issues. Siteminder still provides our SSO but this property is not behind a Siteminder agent.
Problem: RSS feeds broken, some access restricted by SAML
This has been addressed by disabling passive authentication
Problem: CA employee ability to reply by email
This is an internal issue for CA Employees only. This has been addressed in the 8/13 update.
Problem: Link redirects
Some links came over broken. Global Community links and the Community directory links have been redirected.
Problem: Images missing
It seems some (not all) images did not come over in documents as part of the migration. Community Managers will be working with document authors on anything that requires updating. If you are the author of content, we ask that you please review your content carefully.
Problem: Google indexing
CA Communities have now been indexed.
Problem: Some PDFs not migrated over
These have been manually added.
Problem: Locale updates for phrase substitution
Replaced ‘Places’ with’ Communities’ for all English related locales. Let us know if you are still seeing this, what page and what Locale you are using.
Problem: Up-votes registering as Down-votes
JIVE-71384 - waiting on bug fix
Problem: Bold Text in Title Remaining
Problem: Special Characters Displaying Incorrectly in Tiles
CLOUD-3872 - waiting on bug fix.