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SAN Health Utility

Posts: 0

Issues with San Health on a Cisco san

I have a 46 switch Cisco San. I am having issues getting San Health 3.2.2 to connect to all switches. It fails at the same command  "show cfs peers" the switches are running a mix of 4.1.1b and 4.2.1b code. Any known issues or gottchas i need to be aware of? Any input will be greatly appreciated. Thanks.

Posts: 0

Re: Issues with San Health on a Cisco san

here is a cut and paste from the audit log, it fails at the same step. out of the 46 switches it fails on about 12 of the switches. they are all MDS 9513 switches. any ideas???

INFO-9:30:21 AM> Attempting To Connect To using Telnet
RECEIVE-9:30:25 AM> MDS Switch
RECEIVE-9:30:25 AM> SIMBV18SANSW1 login:
TRANSMIT-9:30:30 AM> Session Open, Determining Device Type.....
INFO-9:30:30 AM> Cisco MDS Discovered on
INFO-9:30:30 AM> Starting Login Sequence
TRANSMIT-9:30:31 AM> Sending admin
RECEIVE-9:30:31 AM> admin
RECEIVE-9:30:31 AM> Password:
TRANSMIT-9:30:31 AM> Sending Password
RECEIVE-9:30:32 AM> Cisco Nexus Operating System (NX-OS) Software
RECEIVE-9:30:32 AM> TAC support:
RECEIVE-9:30:32 AM> Copyright (c) 2002-2008, Cisco Systems, Inc. All rights reserved.
RECEIVE-9:30:32 AM> The copyrights to certain works contained in this software are
RECEIVE-9:30:32 AM> owned by other third parties and used and distributed under
RECEIVE-9:30:32 AM> license. Certain components of this software are licensed under
RECEIVE-9:30:32 AM> the GNU General Public License (GPL) version 2.0 or the GNU
RECEIVE-9:30:32 AM> Lesser General Public License (LGPL) Version 2.1. A copy of each
RECEIVE-9:30:32 AM> such license is available at
RECEIVE-9:30:32 AM> and
RECEIVE-9:30:32 AM>
INFO-9:30:32 AM> Successful Login Session established to CiscoMDS on
TRANSMIT-9:30:32 AM> Sending show cfs peers
RECEIVE-9:30:33 AM> show cfs peers
WARNING-9:30:50 AM> Failed To get Response From show cfs peers
INFO-9:30:54 AM> Telnet Activity Complete, Unlocking Program Menus
INFO-9:31:10 AM> Starting Telnet Activity, Locking Program Menus Until Telnet Session Completes

Posts: 214
Registered: ‎07-21-2009

Re: Issues with San Health on a Cisco san

Hi rkaeser,

You can go into Options and set the Switch Diagnostic Response to a slower setting to see if SAN Health can wait for the Cisco box a little longer.  YOu can also go to Options > Switch Diagnostic Settings and unselect the "show cfs peers" command.  If you still experience trouble, please send the details to us at and we will help you troubleshoot further.



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