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SAN Health Utility

Posts: 0

Expected command prompt not received within timeout

I am using SanHealth v3.2.5 and it is discovering a SANBOX 5800 as a "Cisco MDS Discovered on 172.16..." and as such I am getting the following

INFO-3:32:04 PM> Starting Login Sequence

TRANSMIT-3:32:04 PM> Sending admin

TRANSMIT-3:32:06 PM> Sending Password

INFO-3:32:19 PM> Expected command prompt not received within timeout on 172.16....

WARNING-3:32:22 PM> responded, however the login procedure failed

Info about the switch is below:

SystemDescription   SANbox 5800 FC Switch

HostName            <undefined>


EthIPv6NetworkAddr  <undefined>

MACAddress          00:c0:dd:18:f8:02

WorldWideName       10:00:00:c0:dd:18:f8:02

ChassisSerialNumber 1014L00473

SymbolicName        SANbox

ActiveSWVersion     V7.

ActiveTimestamp     Fri Jul 25 16:19:59 2008

POSTStatus          Passed

LicensedPorts       16

SwitchMode          Full Fabric

Any ideas?

Posts: 214
Registered: ‎07-21-2009

Re: Expected command prompt not received within timeout

Hi Bill,

Sorry, Qlogic is not supported by SAN Health.  Please see the support matrix at the bottom of

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