04-05-2013 01:41 PM
if restarting the web services do not help as recommended by techhelp 24, please check how many versions of java have you installed.
also check what is the supported java version for your switch and FW and leave only one version. all old java versions you'd better delete.
07-08-2014 07:55 AM
I had this same problem and IBM/Broace told me the same thing, to reinstall JAVA. For me it turned out to be a DNS issue. Instead of going to the IP do an NSLOOKUP on the windows command line for that IP and use that FQDN to access the switch. Worked for me.