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109772, [C2-5813], 1234509/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code=9 disables condor2 chip

I got an alert that we had lost half of our storage paths and saw the following errors.  The 24 ports in use went disabled.  

Reboot the switch and see if it recurs? Running 7.4.1d.

 

Thanks!

 

 

2019/03/01-16:32:59:109749, [C2-5654], 1234508/0, CHASSIS, ERROR, DS_5300B, S0,C0: TXQ block 1st = 0x4, 2nd = 0x29500003, intr_cause = 0x3., OID:0x43010080, c2_intr.c, line: 4919, comp:insmod, ltime:2019/03/01-16:32:58:919590

2019/03/01-16:32:59:109772, [C2-5813], 1234509/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code = 9
disables condor2 chip, OID:0x43010080, c2_intr.c, line: 3262, comp:insmod, ltime:2019/03/01-16:32:58:919681

2019/03/01-16:32:59:109813, [BL-5215], 1234510/0, CHASSIS, WARNING, DS_5300B, ASIC error/fault message received for chip = 0 ,reason = 9, OID:0x43010080, pulsar_chip.c, line: 866, comp:emd0, ltime:2019/03/01-16:32:58:919768

2019/03/01-16:32:59:109834, [BL-5263], 1234511/0, CHASSIS, CRITICAL, DS_5300B, Faulting switch, OID:0x43000000, pulsar_blade.c, line: 1919, comp:emd0, ltime:2019/03/01-16:32:58:919858

2019/03/01-16:32:59:109855, [C2-5400], 1234512/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x43029838] goes OFFLINE in trunk group [2 7 ] , OID:0x43013880, c2_trksm.c, line: 3124, comp:emd0, ltime:2019/03/01-16:32:59:006040

2019/03/01-16:32:59:109876, [C2-5400], 1234513/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x43029839] goes OFFLINE in trunk group [3 6 ;] , OID:0x43013880, c2_trksm.c, line: 2845, comp:emd0, ltime:2019/03/01-16:32:59:006650

2019/03/01-16:32:59:109915, [C2-5400], 1234514/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983a] goes OFFLINE in trunk group [6 ] , OID:0x43013880, c2_trksm.c, line: 2620, comp:emd0, ltime:2019/03/01-16:32:59:007465

2019/03/01-16:32:59:109936, [C2-5400], 1234515/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983b] goes OFFLINE in trunk group [2 ] , OID:0x43013880, c2_trksm.c, line: 2620, comp:emd0, ltime:2019/03/01-16:32:59:008255

2019/03/01-16:32:59:109957, [C2-5400], 1234516/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983c] goes OFFLINE in trunk group [5 4 ;] , OID:0x43013880, c2_trksm.c, line: 2845, comp:emd0, ltime:2019/03/01-16:32:59:008857

2019/03/01-16:32:59:109979, [C2-5400], 1234517/0, CHASSIS, WARNING, DS_5300B, Trunk port[OID 0x4302983e] goes OFFLINE in trunk group [4 ] , OID:0x43013880, c2_trksm.c, line: 2620, comp:emd0, ltime:2019/03/01-16:32:59:010391

2019/03/01-16:32:59:110001, [C2-5654], 1234518/0, CHASSIS, ERROR, DS_5300B, S0,C0: TXQ block 1st = 0x4, 2nd = 0x29500003, intr_cause = 0x3., OID:0x43010080, c2_intr.c, line: 4919, comp:insmod, ltime:2019/03/01-16:32:59:075644

2019/03/01-16:32:59:110021, [C2-5813], 1234519/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code = 9
disables condor2 chip, OID:0x43010080, c2_intr.c, line: 3262, comp:insmod, ltime:2019/03/01-16:32:59:075734

2019/03/01-16:32:59:110043, [BL-5215], 1234520/0, CHASSIS, WARNING, DS_5300B, ASIC error/fault message received for chip = 0 ,reason = 9, OID:0x43010080, pulsar_chip.c, line: 866, comp:emd0, ltime:2019/03/01-16:32:59:075815

2019/03/01-16:32:59:110064, [C2-5679], 1234521/0, CHASSIS, INFO, DS_5300B, S0,P-1(0): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028000, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:075920

2019/03/01-16:32:59:110085, [C2-5868], 1234522/0, CHASSIS, INFO, DS_5300B, S0,P-1(0): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028000, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:075999

2019/03/01-16:32:59:110106, [C2-5679], 1234523/0, CHASSIS, INFO, DS_5300B, S0,P-1(1): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028001, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:076328

2019/03/01-16:32:59:110128, [C2-5868], 1234524/0, CHASSIS, INFO, DS_5300B, S0,P-1(1): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028001, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:076407

2019/03/01-16:32:59:110149, [C2-5679], 1234525/0, CHASSIS, INFO, DS_5300B, S0,P-1(2): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x2., OID:0x43028002, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:076704

2019/03/01-16:32:59:110169, [C2-5868], 1234526/0, CHASSIS, INFO, DS_5300B, S0,P-1(2): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028002, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:076782

2019/03/01-16:32:59:110190, [C2-5679], 1234527/0, CHASSIS, INFO, DS_5300B, S0,P-1(3): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x0 crc|G=0x0 2long=0x0 bados=0x2., OID:0x43028003, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:077076

2019/03/01-16:32:59:110227, [C2-5868], 1234528/0, CHASSIS, INFO, DS_5300B, S0,P-1(3): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028003, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:077154

2019/03/01-16:32:59:110247, [C2-5679], 1234529/0, CHASSIS, INFO, DS_5300B, S0,P-1(4): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028004, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:077605

2019/03/01-16:32:59:110268, [C2-5868], 1234530/0, CHASSIS, INFO, DS_5300B, S0,P-1(4): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028004, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:077683

2019/03/01-16:32:59:110303, [C2-5679], 1234531/0, CHASSIS, INFO, DS_5300B, S0,P-1(5): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x0 crc|G=0x0 2long=0x0 bados=0x2., OID:0x43028005, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:077985

2019/03/01-16:32:59:110324, [C2-5868], 1234532/0, CHASSIS, INFO, DS_5300B, S0,P-1(5): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028005, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:078063

2019/03/01-16:32:59:110344, [C2-5679], 1234533/0, CHASSIS, INFO, DS_5300B, S0,P-1(6): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028006, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:078363

2019/03/01-16:32:59:110363, [C2-5868], 1234534/0, CHASSIS, INFO, DS_5300B, S0,P-1(6): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028006, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:078441

2019/03/01-16:32:59:110384, [C2-5679], 1234535/0, CHASSIS, INFO, DS_5300B, S0,P-1(7): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028007, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:078739

2019/03/01-16:32:59:110404, [C2-5868], 1234536/0, CHASSIS, INFO, DS_5300B, S0,P-1(7): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028007, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:078817

2019/03/01-16:32:59:110424, [C2-5679], 1234537/0, CHASSIS, INFO, DS_5300B, S0,P-1(24): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028018, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:079274

2019/03/01-16:32:59:110444, [C2-5868], 1234538/0, CHASSIS, INFO, DS_5300B, S0,P-1(24): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028018, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:079352

2019/03/01-16:32:59:110465, [C2-5679], 1234539/0, CHASSIS, INFO, DS_5300B, S0,P-1(25): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x3., OID:0x43028019, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:079664

2019/03/01-16:32:59:110485, [C2-5868], 1234540/0, CHASSIS, INFO, DS_5300B, S0,P-1(25): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x43028019, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:079743

2019/03/01-16:32:59:110506, [C2-5679], 1234541/0, CHASSIS, INFO, DS_5300B, S0,P-1(26): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x1., OID:0x4302801a, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:080054

2019/03/01-16:32:59:110526, [C2-5868], 1234542/0, CHASSIS, INFO, DS_5300B, S0,P-1(26): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801a, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:080132

2019/03/01-16:32:59:110548, [C2-5679], 1234543/0, CHASSIS, INFO, DS_5300B, S0,P-1(27): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x2., OID:0x4302801b, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:080440

2019/03/01-16:32:59:110570, [C2-5868], 1234544/0, CHASSIS, INFO, DS_5300B, S0,P-1(27): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801b, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:080518

2019/03/01-16:32:59:110590, [C2-5679], 1234545/0, CHASSIS, INFO, DS_5300B, S0,P-1(28): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x4302801c, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:080984

2019/03/01-16:32:59:110611, [C2-5868], 1234546/0, CHASSIS, INFO, DS_5300B, S0,P-1(28): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801c, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:081062

2019/03/01-16:32:59:110631, [C2-5679], 1234547/0, CHASSIS, INFO, DS_5300B, S0,P-1(29): LOSYNC timeout detected; ns=0x10070003 enc_in|out=0x2 crc|G=0x0 2long=0x0 bados=0x3., OID:0x4302801d, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:081378

2019/03/01-16:32:59:110652, [C2-5868], 1234548/0, CHASSIS, INFO, DS_5300B, S0,P-1(29): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801d, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:081457

2019/03/01-16:32:59:110690, [C2-5679], 1234549/0, CHASSIS, INFO, DS_5300B, S0,P-1(30): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x2., OID:0x4302801e, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:081771

2019/03/01-16:32:59:110718, [C2-5868], 1234550/0, CHASSIS, INFO, DS_5300B, S0,P-1(30): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801e, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:081849

2019/03/01-16:32:59:110745, [C2-5679], 1234551/0, CHASSIS, INFO, DS_5300B, S0,P-1(31): LOSYNC timeout detected; ns=0x50070003 enc_in|out=0x1 crc|G=0x0 2long=0x0 bados=0x3., OID:0x4302801f, c2_intr.c, line: 1988, comp:insmod, ltime:2019/03/01-16:32:59:082161

2019/03/01-16:32:59:110773, [C2-5868], 1234552/0, CHASSIS, INFO, DS_5300B, S0,P-1(31): LOSYNC timeout detected; trunc=0x0 bad_eof=0x0 inv_arb=0x0 serdes_status=0x7d vcoctl=0x404., OID:0x4302801f, c2_intr.c, line: 1998, comp:insmod, ltime:2019/03/01-16:32:59:082238

2019/03/01-16:32:59:110800, [C2-5654], 1234553/0, CHASSIS, ERROR, DS_5300B, S0,C0: TXQ block 1st = 0x4, 2nd = 0x29500003, intr_cause = 0x3., OID:0x43010080, c2_intr.c, line: 4919, comp:insmod, ltime:2019/03/01-16:32:59:082700

2019/03/01-16:32:59:110829, [C2-5813], 1234554/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code = 9
disables condor2 chip, OID:0x43010080, c2_intr.c, line: 3262, comp:insmod, ltime:2019/03/01-16:32:59:082782

2019/03/01-16:32:59:110856, [BL-5215], 1234555/0, CHASSIS, WARNING, DS_5300B, ASIC error/fault message received for chip = 0 ,reason = 9, OID:0x43010080, pulsar_chip.c, line: 866, comp:emd0, ltime:2019/03/01-16:32:59:082862

2019/03/01-16:32:59:110885, [DGD-5006], 1234556/0, CHASSIS, INFO, DS_5300B, DIAGD: Unit Fault :type:0x8 subtype:0x40 object:0x1 unitnum:0x0 modid:0x5 reason:0x15., main.c, line: 1144, comp:dgd, ltime:2019/03/01-16:32:59:107636

2019/03/01-16:32:59:119529, [EM-5013], 1234557/0, CHASSIS, INFO, DS_5300B, Change in fltdisp status, now: 0x2, OID:0x43000000, em_board_lib.c, line: 1582, comp:emd, ltime:2019/03/01-16:32:59:116493

2019/03/01-16:32:59:119584, [DGD-5006], 1234558/0, CHASSIS, INFO, DS_5300B, DIAGD: Unit Fault :type:0x8 subtype:0x40 object:0x1 unitnum:0x0 modid:0x2 reason:0x15., main.c, line: 1144, comp:dgd, ltime:2019/03/01-16:32:59:118523

2019/03/01-16:32:59:119605, [EM-1134], 1234559/15109, FFDC | CHASSIS, ERROR, DS_5300B, Switch set to faulty, rc=20015., OID:0x43000000, em_board_lib.c, line: 1826, comp:emd, ltime:2019/03/01-16:32:59:119445

2019/03/01-16:32:59:124969, [RAS-5001], 1234560/0, CHASSIS, INFO, DS_5300B, Message EM-1134 caused FFDC event, ffdcd.c, line: 1054, comp:raslogd, ltime:2019/03/01-16:32:59:121216

2019/03/01-16:32:59:125142, [RAS-1001], 1234561/15110, CHASSIS, INFO, DS_5300B, First failure data capture (FFDC) event occurred., ffdcd.c, line: 1059, comp:raslogd, ltime:2019/03/01-16:32:59:121417

2019/03/01-16:32:59:477841, [TRCE-5001], 1234562/0, CHASSIS, INFO, DS_5300B, trace: 27739648, trace_device.c, line: 775, comp:Trace Process, ltime:2019/03/01-16:32:59:477714

2019/03/01-16:32:59:498714, [TRCE-1001], 1234563/15111, CHASSIS, WARNING, DS_5300B, Trace dump available ! (reason: FFDC)., trace_process_u, line: 142, comp:Trace Process, ltime:2019/03/01-16:32:59:498590

 

Highlighted
Frequent Contributor
Posts: 81
Registered: ‎05-26-2010

Re: 109772, [C2-5813], 1234509/0, CHASSIS, INFO, DS_5300B, S0,C0: Chip fault code=9 disables condor2 chip

ASIC faulting and dropping 24 connections is obviously not a good sign. 

 

Yes, reboot the switch to determine if the ASIC can recover.  However, you should really open a service request with your

SAN switch support for further investigation.    The FFDC trace should offer details from which an accurate action plan

can be given which mignt include replacing the 5300.

 

The "5000" series messages in the RASLog are Brocade proprietary and unpublished so it is unlikely you will find any details on

the definition of each message.

The comments and advise included are the author's and do not mirror the views and opinions of any company. Any comments, advise, statements or references are without warranty, liability or claims of expertise. You should seek the assistance of the professional entity for subject matter being pursued.

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