With the release of ITMS 8.5 RU2 there were some new Web Service methods added to the following:
You may want to update the Zero Day Patch Workflow to leverage these new methods:
Workflow Template - Zero Day Patch https://www.symantec.com/connect/videos/workflow-template-zero-day-patch
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To keep track of updates you can compare Web Service Methods using a tool I've written
Symantec™ IT Management Suite 8.5 RU2 Release Notes https://support.symantec.com/en_US/article.DOC11423.html DOC11423