File Share Encryption

How to upgrade computers encrypted with Symantec Endpoint Encryption to a Windows 10 (1909) or Later release 

02-13-2020 10:51 AM

STEPS DESCRIPTIONS
1.

Open Symantec Encryption Desktop application

2.

From Symantec Encryption Desktop window

  • Click PGP Disk, Encryption Disk or Partition

3.

From Encryption Disk or Partition

  • Select your Disk Partition
  • Then Click Decrypt to decrypt the Disk

4.

From Unlock Disk pop-up window

  • Enter your passphrase to start unlocking the disk

5.

Once Decryption is completed and Windows 10 Installer is available follow below procedure or continue to step 6.

  • Start Windows 10 (1909) upgrade installation

6.

Once Decryption is completed

  • Download Windows 10 Upgrade Assistance or Mount Windows 10 Installer
  • Open the Application and follow the instructions.

 

Now you can update Windows 10 and start the encryption once Windows Update is completed.

Statistics
0 Favorited
4 Views
1 Files
0 Shares
2 Downloads
Attachment(s)
pdf file
How to upgrade computers encrypted with SEE to a W10 1909...pdf   418 KB   1 version
Uploaded - 02-25-2020

Tags and Keywords

Comments

02-14-2020 04:46 AM

As often happens, please try not to get confused between SEE and SED.  You've linked a SEE article but provided pictures of SED here.

The article for upgrading Windows on a machine protected by SED can be found below:

HOWTO128174
How to upgrade computers encrypted with Symantec Encryption Desktop to a Windows 10 release
Last Updated December 17, 2019
https://www.symantec.com/docs/HOWTO128174

It is important because the software versions are different, and you'll want to first upgrade to SED 10.4.2 MP4 before running the Windows 1909 upgrade.

Thankfully, as both products now use similar underlying technology, both support the "WINSETUPAUTOMATION" flag, so you can upgrade without decrypting:

TECH255563
Updating computers encrypted with Symantec Encryption Desktop automatically to a Windows 10 feature update
Last Updated July 31, 2019
https://www.symantec.com/docs/TECH255563

Related Entries and Links

No Related Resource entered.