Client Management Suite

 Missing November Patches?

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Michael Lieder's profile image
Michael Lieder posted Nov 16, 2023 09:21 AM

We normally start downloading and distributing patches the Thursday after patch Tuesday. However, I'm not seeing the patches in Bulletins and Update for either our Production or Test environments. I've made sure the Metadata Import Task ran, even ran it manually, and made sure no settings got changed on me recently. We're still using the default address at https://www.solutionsam.com/imports/7_1/patch/windows/pmimport.cab. Anyone else not seeing patches come through? Do I just need to give it a day?

Michael Lieder's profile image
Michael Lieder  Best Answer

Nevermind, some joker (probably me) sorted by Severity and I just now noticed.

Dmitri Gornev's profile image
Broadcom Employee Dmitri Gornev

Hi Michael,

November 2023 Patch Tuesday patches were published yesterday as part of PMImport 7.3.1390 at usual location: https://knowledge.broadcom.com/external/article/276090

Do you get a different version when download from there? Any errors in the logs?

Michael Lieder's profile image
Michael Lieder

Am seeing this error:

Failed to update assessment files for: 'Import Patch Data for Windows' (c27dbb50-6ddf-4125-87c1-d8f5b588491d)

Unable to generate assessment catalog.
   [Exception @ Altiris.PatchManagement.dll]
   at Altiris.PatchManagement.Tasks.WindowsImportTask.UpdateAssesmentPackage(ICollection<FilePathAndHash>)
   at Altiris.PatchManagement.Tasks.WindowsImportTask.RunImport(string)

Exception logged from:
   at Altiris.Diagnostics.Logging.EventLog.ReportException(int, string, string, Exception, string)
   at Altiris.PatchManagement.Tasks.WindowsImportTask.RunImport(string)
   at Altiris.PatchManagementCore.Tasks.Server.PMResourceImportTask.ExecuteTask(IServerTaskExecutionInstance)
   at Altiris.PatchManagementCore.Tasks.Server.PMResourceImportTask.OnExecuteSingleton(IServerTaskExecutionInstance)
   at Altiris.PatchManagementCore.Tasks.Server.SerializingBaseSingletonServerTask<,>.OnExecute(IServerTaskExecutionInstance)
   at Altiris.TaskManagement.SingletonTask.SingletonTaskContext.Execute(IBaseTask, Func<IServerTaskExecutionInstance,ExecutionResult>, IServerTaskExecutionInstance)
   at Altiris.TaskManagement.ServerTasks.BaseServerTask.OnExecute(ITaskExecutionEngine, IServerTaskExecutionInstance, TaskInstanceRequest)
   at Altiris.TaskManagement.ServerTasks.BaseServerTask.Execute(ITaskExecutionEngine, IBaseTaskExecutionInstance, TaskInstanceRequest)
   at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.ExecuteTaskHandler()
   at Altiris.TaskManagement.ServerTasks.ServerTaskExecutionThread.ExecuteTaskHandler()
   at Altiris.TaskManagement.Common.Execution.Engine.TaskEngineExecutionThread.Execute()
   at Altiris.TaskManagement.Common.Execution.Engine.TaskExecutionEngine.ProcessTaskExecuteOperation(TaskInstanceRequest, TaskEngineExecutionThread)
   at Altiris.TaskManagement.ServerTasks.ServerTaskManager.ProcessTaskExecuteOperation(TaskInstanceRequest, TaskEngineExecutionThread)
   at Altiris.TaskManagement.Common.Execution.Engine.TaskExecutionEngine.ProcessTaskExecuteOperation(object)
   at Altiris.DotNetLib.Threading.AtrsThreadPoolEx.ProcessWorkToDo(Thread, AtrsThreadPoolWorkItemEx)
   at Altiris.DotNetLib.Threading.AtrsThreadPoolEx.ProcessWorkToDo()
   at Altiris.DotNetLib.Threading.AtrsThreadPoolEx.WorkerThreadRun()
   at Altiris.DotNetLib.Threading.AtrsThreadPoolEx.WorkerThreadProc()
   at System.Threading.ExecutionContext.RunInternal(ExecutionContext, ContextCallback, object, bool)
   at System.Threading.ExecutionContext.Run(ExecutionContext, ContextCallback, object, bool)
   at System.Threading.ExecutionContext.Run(ExecutionContext, ContextCallback, object)
   at System.Threading.ThreadHelper.ThreadStart()

User [CORP\altiris-service], AppDomain [AtrsHost.exe]