Data Loss Prevention

Unable to uninstall Symantec DLP MAC Agent 15.8 MP3 from MAC machines. Process is not quitting.

  • 1.  Unable to uninstall Symantec DLP MAC Agent 15.8 MP3 from MAC machines. Process is not quitting.

    Posted Apr 07, 2025 12:42 PM

    Unable to uninstall Symantec DLP MAC Agent 15.8 MP3 from some of the MAC machines. Process is not quitting. Below is the error. Can anyone help here?

    === Symantec DLP Uninstallation Started ===
    Stopping Symantec DLP services...
    Stopped edpa process.
    wdp is not running.
    Unloading Symantec LaunchDaemons and LaunchAgents...
    Running official uninstaller...
    Removing DLP files and directories...
    Deleted: /Library/Manufacturer
    Flushing cached system data...
    Warning: Some Symantec DLP components are still running. Manual intervention may be needed.
    === Symantec DLP Uninstallation Completed ===
    === Symantec DLP Uninstallation Started ===
    Stopping Symantec DLP services...
    Process IDs for edpa will be terminated:
    582
    Terminating process with PID: 582
    Failed to terminate process 582.
    No process found with the name 'wdp'.
    Unloading Symantec LaunchDaemons and LaunchAgents...
    Running official uninstaller...
    Removing DLP files and directories...
    Deleted: /Library/Manufacturer
    Flushing cached system data...
    Warning: Some Symantec DLP components are still running. Manual intervention may be needed.
    === Symantec DLP Uninstallation Completed ===
    === Symantec DLP Uninstallation Started ===
    Stopping Symantec DLP services...
    Process IDs for edpa will be terminated:
    582
    Terminating process with PID: 582
    Failed to terminate process 582.
    No process found with the name 'wdp'.
    Unloading Symantec LaunchDaemons and LaunchAgents...
    Running official uninstaller...
    Make sure all arguments appear in <property>=<value> format
     
    /Users/Shared/uninstall_agent usage:
    [-log=<console, or a filename (default is uninstall_agent.log)>]
    [-loglevel=<silent, finest, fine, info, warning, severe>]
    [-prompt=<yes, no>]
     
    Removing DLP files and directories...
    Deleted: /Library/Manufacturer
    Flushing cached system data...
    Warning: Some Symantec DLP components are still running. Manual intervention may be needed.
    === Symantec DLP Uninstallation Completed ===
    Process IDs for edpa will be terminated:
    582
    Terminating process with PID: 582
    Failed to terminate process 582.
    No process found with the name 'wdp'.
    === Symantec DLP Uninstallation Started ===
    Stopping Symantec DLP services...
    Process IDs for edpa will be terminated:
    582
    Terminating process with PID: 582
    Failed to terminate process 582.
    No process found with the name 'wdp'.
    Unloading Symantec LaunchDaemons and LaunchAgents...
    Running official uninstaller...
    Removing DLP files and directories...
    Deleted: /Library/Manufacturer
    Flushing cached system data...
    Warning: Some Symantec DLP components are still running. Manual intervention may be needed.
    === Symantec DLP Uninstallation Completed ===
    === Symantec DLP Uninstallation Started ===
    Stopping Symantec DLP services...
    Process IDs for edpa will be terminated:
    576
    Terminating process with PID: 576
    Failed to terminate process 576.
    No process found with the name 'wdp'.
    Unloading Symantec LaunchDaemons and LaunchAgents...
    Running official uninstaller...
    Removing DLP files and directories...
    Deleted: /Library/Manufacturer
    Flushing cached system data...
    Warning: Some Symantec DLP components are still running. Manual intervention may be needed.
    === Symantec DLP Uninstallation Completed ===
    === Symantec DLP Uninstallation Started ===
    Stopping Symantec DLP services...
    Process IDs for edpa will be terminated:
    576
    Terminating process with PID: 576
    Failed to terminate process 576.
    No process found with the name 'wdp'.
    Unloading Symantec LaunchDaemons and LaunchAgents...
    Running official uninstaller...
    Make sure all arguments appear in <property>=<value> format
     
    /Users/Shared/uninstall_agent usage:
    [-log=<console, or a filename (default is uninstall_agent.log)>]
    [-loglevel=<silent, finest, fine, info, warning, severe>]
    [-prompt=<yes, no>]
     
    Removing DLP files and directories...
    Deleted: /Library/Manufacturer
    Flushing cached system data...
    Warning: Some Symantec DLP components are still running. Manual intervention may be needed.
    === Symantec DLP Uninstallation Completed ===