Endpoint Encryption

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  • 1.  Unable to Access Symantec Encryption Management Server Console

    Posted May 24, 2023 09:22 AM

    Hello Team,

    We are facing an issue, where we could not able to access our Symantec Encryption Management Server (Cluster) console.
    Encountered with below error while accessing the console. 

    Any suggestions on this ?

    Symantec Encryption Management Server Version: 10.5.1 MP1



    Thanks,
    Rahul V



  • 2.  RE: Unable to Access Symantec Encryption Management Server Console

    Broadcom Employee
    Posted May 24, 2023 09:27 AM

    I'd recommend try clearing your browser cache, try again incognito, different browser, and make sure all your TLS configuration is looking good.
    If you're still stuck, I'd log a case with Symantec Encryption Support and we can drill down into what may be going on. 



    ------------------------------
    Global Support Lead, Encryption
    BRCM
    ------------------------------



  • 3.  RE: Unable to Access Symantec Encryption Management Server Console

    Posted May 25, 2023 01:48 AM

    Tried all the things & raised a case with TAC as well.
    Awaiting for their update.