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  • 1.  Software Execution Attemps: quesitons

    Posted Mar 15, 2023 07:50 AM
    Edited by Pablo Llorente Mar 15, 2023 07:52 AM
      |   view attached

    Hello,

    I have two questions regarding this report.

    1st - Policy Name empty:

    Do you know why some policies appear with the name Empty? As you can
    see, when we run the report, in some cases, dependendong of the policy the
    name of it appears empty. We can figure out what the policy is because we
    apply filters in the policy name, but it is so uncomfortable.




    2nd - return Code:

    Where we could add/specify the "Return code description"? Could we
    create customized Return Codes? I have one Policy made by three tasks, and
    I have configured within the taks different Exit codes, and I would like
    that those Exist codes are reflected in the policy return code. Is this
    possible?

    Thanks a lot in advance.



    Best Regards / Saludos
    ___________________________

    PABLO LLORENTE ABAD
    EMEA Workplace Services , Workplace Specialist



  • 2.  RE: Software Execution Attemps: quesitons

    Broadcom Employee
    Posted Mar 15, 2023 08:29 AM

    Hi Pablo Llorente!

    1.  Empty name in report is a known problem and there is a fixed stored procedure. https://knowledge.broadcom.com/external/article/258279/
    Download it and execute it for "Symantec_CMDB" database from SQL Management studio 

    2. Error code descriptions are available here

    Managed Delivery policy with "Quick Delivery" tasks will return error code in "Execution Attempts" report
    Based on what error codes are set for command line
    Other type of tasks (script tasks) in Managed Delivery policy do not return error codes and policy do not get their exit codes output.

    Best regards,
    IP.




  • 3.  RE: Software Execution Attemps: quesitons

    Posted Mar 17, 2023 04:55 AM
    Thanks a lot Igor, As usual!

    Best Regards / Saludos
    ___________________________

    PABLO LLORENTE ABAD
    EMEA Workplace Services , Workplace Specialist

    Calle Albasanz 14, 4th floor
    Madrid , Spain
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    On Wed, Mar 15, 2023 at 1:29 PM Igor Perevozchikov via Broadcom <
    Mail@broadcom.com> wrote:

    > Hi Pablo Llorente! 1. Empty name in report is a known problem and there
    > is a fixed stored procedure. knowledge.broadcom.com/external/article...
    > [image: Broadcom] <https: community.broadcom.com="">
    > IT Management Suite
    > <https: community.broadcom.com/symantecenterprise/communities/community-home/digestviewer?communitykey="bf23126f-6eab-4bbe-965d-e26838c079e0">
    > Post New Message <broadcom-itmanagementsuite@connectedcommunity.org>
    > Re: Software Execution Attemps: quesitons
    > <https: community.broadcom.com/symantecenterprise/discussion/software-execution-attemps-quesitons#bm87374cdd-e959-40ca-a86b-0186e52ea972="">
    > Reply to Group
    > <broadcom_itmanagementsuite_87374cdd-e959-40ca-a86b-0186e52ea972@connectedcommunity.org?subject=re:+software+execution+attemps:+quesitons> Reply
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    > <https: community.broadcom.com/symantecenterprise/communities/all-discussions/postreply?messagekey="87374cdd-e959-40ca-a86b-0186e52ea972&ListKey=ad954693-81d5-45f1-b537-10e91ba3a313&SenderKey=a5296633-d529-450c-96ec-c4a968a6e9b1">
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    > <https: community.broadcom.com/network/members/profile?userkey="a5296633-d529-450c-96ec-c4a968a6e9b1">
    > Mar 15, 2023 8:29 AM
    > Igor Perevozchikov
    > <https: community.broadcom.com/network/members/profile?userkey="a5296633-d529-450c-96ec-c4a968a6e9b1">
    >
    > Hi Pablo Llorente
    > <https: community.broadcom.com/symantecenterprise/network/members/profile?userkey="278d1fe0-fb09-485d-bc03-377654f3d842">
    > !
    >
    > 1. Empty name in report is a known problem and there is a fixed stored
    > procedure. knowledge.broadcom.com/external/article/258279
    > Download it and execute it for "Symantec_CMDB" database from SQL
    > Management studio
    >
    > 2. Error code descriptions are available here
    >
    > Managed Delivery policy with "Quick Delivery" tasks will return error code
    > in "Execution Attempts" report
    > Based on what error codes are set for command line
    > Other type of tasks (script tasks) in Managed Delivery policy do not
    > return error codes and policy do not get their exit codes output.
    >
    > Best regards,
    > IP.
    >
    > *Reply to Group Online
    > <https: community.broadcom.com/symantecenterprise/communities/all-discussions/postreply?messagekey="87374cdd-e959-40ca-a86b-0186e52ea972&ListKey=ad954693-81d5-45f1-b537-10e91ba3a313">*
    > *Reply to Group via Email
    > <broadcom_itmanagementsuite_87374cdd-e959-40ca-a86b-0186e52ea972@connectedcommunity.org?subject=re:+software+execution+attemps:+quesitons>*
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    >
    > -------------------------------------------
    > Original Message:
    > Sent: Mar 15, 2023 07:49 AM
    > From: Pablo Llorente
    > Subject: Software Execution Attemps: quesitons
    >
    > Hello,
    >
    > I have two questions regarding this report.
    >
    > *1st - Policy Name empty: *
    >
    > Do you know why some policies appear with the name Empty? As you can
    > see, when we run the report, in some cases, dependendong of the policy the
    > name of it appears empty. We can figure out what the policy is because we
    > apply filters in the policy name, but it is so uncomfortable.
    >
    >
    >
    >
    > *2nd - return Code: *
    >
    > Where we could add/specify the "Return code description"? Could we
    > create customized Return Codes? I have one Policy made by three tasks, and
    > I have configured within the taks different Exit codes, and I would like
    > that those Exist codes are reflected in the policy return code. Is this
    > possible?
    >
    > Thanks a lot in advance.
    >
    >
    >
    > Best Regards / Saludos
    > ___________________________
    >
    > PABLO LLORENTE ABAD
    > EMEA Workplace Services , Workplace Specialist
    >
    >
    >
    >
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