ProxySG & Advanced Secure Gateway

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  • 1.  SGOS Support contract/license expring

    Posted Jun 23, 2022 02:21 AM
    Team,
    I tried to search for this issue but there are way too many irrelevant results. What happens when a customer's support contract and license expires on SGOS v6x or 7x? (not virtual).
    Thanks!!!


  • 2.  RE: SGOS Support contract/license expring

    Broadcom Partner
    Posted Jun 23, 2022 02:34 AM
    Hi Keith,

    1) BCIS/BCWF *stops updating* immediately, but *will work* with current
    database until database expiration date (you can check in Configuration -
    Content Filtering - Blue Coat - Data Valid Until.
    2) Antivirus (in case you have ASG) *stops working* immediatelly.
    3) Devices (SG/ASG) have *perpetual* license and will work.
    4) Any addons (like Encrypted TAP, Flash Proxy, Cachepule, etc.) - you can
    check (if you have them) in Maintenance - Licensing - View - Expiration
    Date.

    Regards,
    Pavel Katunkin




  • 3.  RE: SGOS Support contract/license expring

    Posted Jun 23, 2022 03:32 AM
    Thanks!!!!!!!