Is there a way to relocate the following LDB directories? Taken from here: Article 150837
The following are the default location for the LDB folder (Agent secure storage files):"\Documents and Settings\All Users\Application Data\Symantec\Symantec Agent\Ldb""\ProgramData\Symantec\Symantec Agent\Ldb"
Hello, there is no way to relocate LDB folder currently regardless of the version. The functionality related to LDB folder has not been changed for few years already and there are no known bugs exists at all. There should be some sort of "black list" for your backup solution if the solution is mature enough, try that and exclude LDB from backup..
Whatever problem you're having is most likely related to 3rdparty software, not Windows or ITMS.
Could you please describe what kind of LDB locks there are and what software crashes exactly?
What backup solution are you using exactly?
The explanation that crash is caused by the "locked" folder is not that good, no any kind "folder lock" should cause any crash.
Can I take a look at that crash dump?
If you'd like, create a case with support and upload the crash dump to the case, and we can share that file with Sergei internally.