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  • 1.  Non-existent computers keep on reappearing in console

    Posted Aug 15, 2024 01:34 AM
    We have been trying to delete non-existent computers in the environment from console however the computers have been auto discovered.
     
    Some background on this environment.
    - performed upgrade and data migration from old to new servers, for both SQL and NS
    - NS servers did not retain old hostname
    - purging maintenance have been set to 1 day
    - The environment does not have Domain Membership/WINS Import or AD Directory import
    - Network discovery is enabled.
     
    Read about Delete action in this KB article, in particular the following notes:
    - SMP server doesn't delete/Change Asset Status for machines that are IsManaged=1 but NsOwner is another SMP server
    - SMP server doesn't delete machines that are IsManaged=0
    - SMP server doesn't change Asset status/ or Delete previously managed computers where SMA is uninstalled so this computer is IsManaged=0 but its inventory data is still present in the database.
     
    Questions:
    1. Are the computers reappearing due to the data migration and new NS having a different hostname?
    2. Is there a way to delete the non-existent computer record from CMDB?
     
     
    Regards,
    Ain


  • 2.  RE: Non-existent computers keep on reappearing in console

    Broadcom Employee
    Posted Aug 15, 2024 02:19 AM

    Hi Ain Abdullah!

    Looks like this is expected result, that these unmanaged resources auto-appearing,  because "Network discovery" is enabled/schedule to run daily/weekly?


    Using this simple query, you can determine how affected machine(s) is discovered

    SELECT
    rm.[Name],
    acd.[Discovery Method],
    acd.[DiscoveryDate],
    rm.[IsManaged]
    FROM Inv_AeX_AC_Discovery acd
    JOIN RM_ResourceComputer rm
    ON acd._ResourceGuid = rm.Guid
    --WHERE rm.[Name] LIKE '%%'
    ORDER BY rm.[Name]
    ASC

    Or there are some 'stand-alone' replication rules which are replicating all these unmanaged resources from old SMP to new SMP?

    Best regards,
    IP.




  • 3.  RE: Non-existent computers keep on reappearing in console

    Posted 30 days ago
    Thanks for the query IP. Found out that the Discovery Method is DomainBrowseList and the computers have been discovered on a daily basis since a while ago. 
    Which discovery method is this? How do I stop this discovery?
     
    Regards,
    Ain



  • 4.  RE: Non-existent computers keep on reappearing in console

    Broadcom Employee
    Posted 30 days ago

    Check is there schedule enabled
    Change schedule to "None" and save changes
    Or uncheck "Domain browse list" and "Domain membership" checkboxes and save changes.

    Best regards,
    IP.




  • 5.  RE: Non-existent computers keep on reappearing in console

    Posted 27 days ago
    Hi IP,
    Thanks for your help so far.
    This is what I found out from the SQL query. 
    Found out that the discovery method for a number of computers are empty. Any way to delete these computers and stop them from being discovered?
    Does setting  the max number of threads to 0 disable the network discovery?
     
    Regards,
    Ain



  • 6.  RE: Non-existent computers keep on reappearing in console
    Best Answer

    Broadcom Employee
    Posted 25 days ago

    Hi Ain!

    Better to check what ND tasks are scheduled with repeat, so you will see when next time this network discovery task will be executed again. Find them and change schedule to avoid repeat or even delete these scheduled ND tasks (If there is no need to discover these machines and avoid they appearing again and again)

    Best regards,
    IP.