Desktop Email Encryption

 View Only
  • 1.  Need documents

    Posted Jun 10, 2022 06:43 AM
    Hello Team,

    Can any one help me with below mentioned documents.


    How to migrate Symantec Encryption Desktop to new hardware ?

    and After successful restoration of the organization Key and configuration data on a new SEMS server. How all the existing Symantec Encryption Desktop clients will communicate with this new SEMS server and do we need to perform any steps.

    Regards,
    Siva.
    +91 8553584778.


  • 2.  RE: Need documents

    Broadcom Employee
    Posted Jun 10, 2022 09:11 AM
    Siva, 

    To migrate the server to new hardware, you just restore the backup to a new server along with the org key.  Steps to perform this task are documented here: https://knowledge.broadcom.com/external/article/153588/restore-backup-files-to-encryption-manag.html

    To migrate clients, you can either generate a new client package from the new server location and install it over the top of the existing client, or you can change the registry key that directs the client to the server.  That process is documented here: https://knowledge.broadcom.com/external/article/153660/manually-modify-a-windows-symantec-encry.html

    Josh


  • 3.  RE: Need documents

    Posted Jun 13, 2022 03:54 AM
    Hello Josh,

    Thanks a lot for sharing the information.

    Regards,
    Siva.