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Is there a way to speed up the status information synchronization of SEP on Mac with SEPM about ip changes, onlien, and offline?

  • 1.  Is there a way to speed up the status information synchronization of SEP on Mac with SEPM about ip changes, onlien, and offline?

    Posted Jun 02, 2023 09:22 AM

    hi everyone,

                 We upgraded SEPM from 14.2 to 14.3RU6 some time ago, the new windows SEP version is a big step forward. When using 14.3RU6's SEP on windwos, the online and offline information of SEP is displayed on SEPM in less than 10 seconds, It also contains the new and different ip addresses that my pc get when I switched networks.

                 But when my Mac was running 14.3RU6 SEP, Online and offline information of Mac SEP, as well as ip address information under different wifi, takes about 1 minute to see the update from SEPM.

                We use "push mode" on SEPM, the "Heartbeat interval" is 1 minute, sylink.xml contains only 1 SEPM server ip and server name information,

    So we're confused, why does SEP sync fine on Windows, but not the same on Mac. How can I make SEP sync as fast as possible on Mac?

              Any suggestions, thank you!