Can you confirm your domain or account number? This is probably because, after a long process of trying to contact account owners, we have recently started suspending accounts that are out of subscription. Once we can identify your account we should be able to help resolve the issue.
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Thanks
Martin
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Original Message:
Sent: Apr 25, 2023 02:26 PM
From: William Whyte
Subject: Emails Being Blocked 553 Error message
Hello,
We are experiencing a very urgent issue with blocking our emails on a relay server. It throws a 553 error, but we checked our SPF records and **** and can't find an issue. Phone support won't help because we do not know our SiteID. I've attached a picture of the issue.
Best,
Whyte