CB Vault

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  • 1.  CB Vault Instructions - PLEASE READ BEFORE UPLOADING

    Posted Dec 04, 2018 01:03 PM

    Please use the form in the right rail of the homepage to upload your file(s).  Do not create a post and attach your files to it as those files would be available to the entire community.

    1. Be sure to include your case number
    2. Allow time for large file uploads
    3. Be sure to go back into your support portal and let the agent working your case know you have uploaded a file to CB Vault by leaving a comment on your case.

    If you have any issues, please email: CB-uex@vmware.com

    If you need to provide a malware sample, please follow these instructions.

    PLEASE NOTE: Users are prohibited from submitting any sensitive personal information as part of their support request, such as payment card data, financial or health information, or special categories [see definition below] of personal data as identified in the EU General Data Protection Regulation.  Please ensure that you do not upload any material containing such information.

    Special categories” of personal data include: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, and data concerning health or data concerning a natural person's sex life or sexual orientation.



  • 2.  RE: CB Vault Instructions - PLEASE READ BEFORE UPLOADING

    Posted Jan 15, 2019 10:03 AM


  • 3.  RE: CB Vault Instructions - PLEASE READ BEFORE UPLOADING

    Posted Jan 15, 2019 12:41 PM

    What link are you clicking?

    Thank you.

    Ed Sullivan